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Eva888

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#322592 2-Sep-2025 18:47
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Just set up a someone’s new Dish android box on a dumb TV. It’s the newest model. Downloaded new firmware, updated all the apps on Google Play including the Freeview app, and very disappointed that channels are missing. It’s connected only over Wifi via their wireless broadband plan. Have set up many android TVs before and never struck this issue. 

 

I feel bad as they are totally non tech and I had assured them this would be foolproof and easy to use. Instead I’ve left them with Freeview that’s missing channels. In the meantime have shown them how to watch some channels via the TVNZ+ app for now until it’s figured out. It was too late to contact Dish. 

 

The other thing I noticed is that pressing the Freeview button it doesn’t jump to the Tv channel but idles in darkness until you press OK. 

 

Has anyone had this happen and is there a fix or do they reset and take the box back. 

 

 


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Eva888

2762 posts

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  #3410655 3-Sep-2025 09:28
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Answer.

 

I’ve managed to get in touch with Dish technician. This new android TV box has 'Live TV' embedded in the remote so if you press the Freeview button on the remote, it won’t play any of the TVNZ channels. He said they are working on a fix for this, something to do with licensing.

 

The only way to get all the Freeview channels is to use the Freeview App from the App Store. This app has all the channels, (but the Freeview button on the remote won’t take you to them).

 


One has to ask why Dish have now put Live Freeview sans TVNZ on the Freeview remote button and not Streaming Freeview with all channels as before which worked well.

The original Dish box and dongle which I own have the Freeview App (not Live) embedded in the remote button so all channels worked with one press so easy for older non savvy folk. 

 


Unsure if the button can be remapped or not, but this maybe beyond my talents. 

 

 

 

 

 

 


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