Transonic UHF Decoder - TC2884STB

Forums › Freeview (DVB-T/DVB-S) › Transonic UHF Decoder - TC2884STB - LOCKUP!

Username01

142 posts

Master Geek

#103016 28-May-2012 21:43

Device is locked on Channel50, Radio NZ's National Radio. However, there is no audio, and nothing sent to screen. Can't find a reset button. Have tried totally disconnecting power - no change.
I reckon this situation occured after I switched to standby overnight whilst tuned to Radio NZ. It could be a software bug.

Another Warehouse swapout?

steve2222

498 posts

Ultimate Geek

#631834 29-May-2012 09:22

Have you still got the manual?

Check for factory reset instructions.

I have mine, but it is at home.

Do the Warehouse have any on-line support where they have an e copy of the manual.

There is some NZ company that imports these for the Warehouse, but I cant remember the name. I can check tonight if needed.

wellygary

8312 posts

Uber Geek

#631868 29-May-2012 10:39

steve2222:

Do the Warehouse have any on-line support where they have an e copy of the manual.

There is some NZ company that imports these for the Warehouse, but I cant remember the name. I can check tonight if needed.

Looks like a swap out

Oriental Pacific (The distributor?) have a manual on their website, but it is basic to say the least,

http://www.orientalpacific.com/backend/files/products/manuals/432/Updated%20Manual%2017.11.11.doc

Freeview have an 0800 service number for them as it is freeeview certified

Type: Freeview UHF Aerial receiverBrand: TransonicModel: TC2884STBSupport phone number: 0800 89 85 80Support email: service@orientalpacific.com
http://www.freeviewnz.tv/equipment-installation/approved-products.aspx?includeSatellite=false&category=receivers&page=2

Username01

142 posts

Master Geek

#632154 29-May-2012 18:48

Thanks for your time, guys. Swapout option activated. All good with box no.3 ..... so far. #AlwaysKeepReceipts

cb1

336 posts

Ultimate Geek

#645020 23-Jun-2012 09:22

Username01: Thanks for your time, guys. Swapout option activated. All good with box no.3 ..... so far. #AlwaysKeepReceipts

I just returned my 3rd box for a refund - decided that enough was enough.

All 3 suffered similar intermittent problems. The lockup described here occurred on all 3 - all you could do was turn on/off with the remote or button on the front of the unit. The display would show the channel no. of the last channel you watched, but no video/sound to the tv except sometimes a brief 'Transonic' logo. Unplugging it from the wall for a minute or so sometimes reset it, but not always.

Sometimes the unit would turn on by itself for 30 secs then turn off again. 1st unit had quite a noisy buzz to it too. Remote was a bit flakey - seemed

But having said that, when it was working, it was worth the $69 on special

Username01

142 posts

Master Geek

#645166 23-Jun-2012 16:32

Well - I'm still on my 3rd. Fingers crossed. $69 was my purchase also. The scheduler, which is of limited value in something which doesn't record, has occasionally failed to fire. Recent Wellington retune worked flawlessly.

U.