The Samsung BD-F8500A is NOT supported by TVNZ for the TVNZ OnDemand App.
Hi There,
Thanks for getting in touch.
There is an issue with the Samsung app submission process which is stopping us from being able to submit the app to that particular device.
We are in conversation with Samsung to attempt to resolve it, but unfortunately for now the official word is that it is unsupported.
I believe you would be well within your rights to return the product as not working as advertised.
If you have any issues doing this, please let me know and I will get in touch with my contacts at Samsung who will be able to help.
I spoke with Samsung who were adamant that it was TVNZ's problem. I asked if they felt it was a kind of false advertising to say that the app was compatible with all these devices but not actually supported, at which point things could have got very heated on the other end of the line but I cut it short. Using the term 'false advertising' doesn't go down well fwiw. Samsung's word was that it was TVNZ's problem for not submitting it and they weren't going to help. I might try calling again in a week or so to see if any information has filtered down to the phone support.
tldr; Don't buy the BD-F8500A if you want to use (or expect it to have) the TVNZ OnDemand App.