Weird MTV 3700 tuning problem

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HiroProtagonist

45 posts

Geek
+1 received by user: 2

Topic # 183677 26-Oct-2015 11:29

Hoping someone might have some ideas...

My MTV 3700 started giving HDD Error messages. I could still tune all channels, but couldn't record & couldn't access recorded programs [no surprise].

I fitted a new HDD & successfully formatted it, now the MTV powers up without an 'HDD Error' message. However I can no longer tune any channels.

I am running NZ 6.04 firmware.

A TV connected to the MTV RF passthru gets a good signal.

The MTV RF signal strength screen shows a strong signal on all Muxes

Auto or Manual tune finds no channels.

I have done a factory reset, but this made no difference.

Any idea how I can get this thing to recognise channels?

cb1

210 posts

Master Geek
+1 received by user: 10

Reply # 1414484 27-Oct-2015 11:08

Don't have any experience of this problem, but I guess you should double check that while you were replacing the hard drive you didn't inadvertently disconnect a cable from the tuner. Doesn't quite make sense that you are getting good signal strength and tv is ok. You could also try another version of firmware - 6.06 and 6.07beta are on the Magic tv website

Good luck

B1GGLZ

1851 posts

Uber Geek
+1 received by user: 103

Reply # 1414618 27-Oct-2015 13:09

If you are getting full strength but no picture it may be that it is receiving OK but the connection from the box to the TV is faulty.
Although if you can see the boxes menu OK on the TV then you should be able to see a picture.

HiroProtagonist

45 posts

Geek
+1 received by user: 2

Reply # 1414783 27-Oct-2015 15:33

cb1: Don't have any experience of this problem, but I guess you should double check that while you were replacing the hard drive you didn't inadvertently disconnect a cable from the tuner.

Only cables inside the box are to the HDD & Front panel display - everything else is on the PCB.

HiroProtagonist

45 posts

Geek
+1 received by user: 2

Reply # 1414785 27-Oct-2015 15:34

B1GGLZ: If you are getting full strength but no picture it may be that it is receiving OK but the connection from the box to the TV is faulty.
Although if you can see the boxes menu OK on the TV then you should be able to see a picture.

Yeah if the connection to the TV was the problem I wouldn't be able to see anything.