Panasonic tv doesn't work in Australia?

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andywhitenz

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#229214 13-Feb-2018 00:22

Just moved to Aussie with our (admittedly now quite old) Panasonic TV (TH-L39EV6Z) and I can't get it to pick up any channels at all.

It seems like I might to need adjust the frequencies that it's searching through on the 'auto tune' option, but I can't work out how to do that.

Any tips appreciated!

lxsw20

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#1956085 13-Feb-2018 00:30

IIRC they use a slightly different freeview frequency. Can you set the TV in the menu somewhere to Australia rather than NZ? I think it's 8 vs 7MHz channels or something like that.

Worst comes to worst you can always buy an external Freeview decoder.

andywhitenz

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#1956086 13-Feb-2018 00:31

Thanks for that. Yes I think that's what I need to do but can't find a way to do it!

lxsw20

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#1956087 13-Feb-2018 00:36

Try manual tune mode.

andywhitenz

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#1956088 13-Feb-2018 00:39

Tried that, thanks. Seems like the frequencies I need might be outside the range I can search in!

Spyware

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#1956109 13-Feb-2018 07:08

Manual for the exact model shows Australia as selection in Auto Tuning. Reset the TV to factory first. Very unlikely that any TV would have specific tuner with parameters locked to NZ. Note: Australia use 7 MHz spacing rather than 8 and also use VHF band 3 in addition to UHF.

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Goosey

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#1956118 13-Feb-2018 07:56

Figure out how to factory reset the TV and when it boots back it should ask you to select a country.

Edit: remember OZ is mostly all freeview... so remmeber you are only going to pick up channels on the 'digital'.

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trig42

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#1956124 13-Feb-2018 08:41

According to the manual:

●To initialise all settings > [Shipping Condition] in [System Menu] (Setup Menu)

B1GGLZ

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#1956139 13-Feb-2018 09:16

Goosey:

Figure out how to factory reset the TV and when it boots back it should ask you to select a country.

I'm not sure that will work as the manual also shows that the TH-L39EV6Z tunes NZ Freeview but you'd need the TH-39EV6A model to tune OZ Freeview.

I suspect the FW in each allows only one Country selection in its setup i.e. OZ for the A model and Z for the Z model

Only more recent models allow selection of multiple countries.

Will be interested to see if this is confirmed after trying a Factory Reset.

Maybe it's just time to update?

trig42

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#1956184 13-Feb-2018 10:12

^ I know that Samsung TVs (and I think LG) have had country selection NZ/AU for a number of years now (Samsung, at least 7 years as I had one that old that asked me).

Not sure about Panasonic though - as that Z on the end does indicate NZ market model.

wellygary

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#1956201 13-Feb-2018 10:49

The manual specifically identifies an OZ and a NZ model (A) vs (Z) with specific 7 and 8mhz stepping respectively , so I think you might need to find a nice STB for the old girl....

https://www.panasonic.com/content/dam/Panasonic/support_manual/LCD_TV/English_02-TQB1-TQB9_TQBe_TQBC/TQB4GC1081.pdf

Amosnz

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#1956203 13-Feb-2018 10:53

We brought a 2008(ish) Sony TV from Aus to NZ in about 2010 and couldn't scan NZ channels or change the setup to make it work.

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#1956308 13-Feb-2018 12:56

I brought a NZ model Samsung tv to Australia and to my surprise it got every digital channel.

But when i brought it back it got half the NZ channels and then it stopped tuning to anything.

andywhitenz

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#1956354 13-Feb-2018 14:26

Thanks everyone for the suggestions. The 'shipping condition' reset doesn't give me the option to switch to Australia, so it looks like we'll need a STB for this one to work.

Very surprised that an NZ tv would have tuning parameters set to only NZ frequencies!

B1GGLZ

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#1956390 13-Feb-2018 15:26

andywhitenz:

Thanks everyone for the suggestions. The 'shipping condition' reset doesn't give me the option to switch to Australia, so it looks like we'll need a STB for this one to work.

Very surprised that an NZ tv would have tuning parameters set to only NZ frequencies!

I figured that would be the case. It was common with the earlier Freeview TVs because of the different protocols for Aus and NZ. Different FW for each Country. Thes days FW tends to cover multiple Countries. If you had a HTPC or Laptop with HDMI out there is an app available for Kodi that receives Oz and NZ Freeview online live. Just installed it in my Android TV Media Box the other day and it works just fine. I now have access to all the OZ Channels online.