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sudo

409 posts

Ultimate Geek
+1 received by user: 117

#41767 22-Sep-2009 22:47

Has anyone recently subscribed to UBI world?

Do they still insist on you buying their STB/installation ... can you use their card in another STB?

I just read the pricing sheet and the wording looked like they were de-coupling themselves from the hardware side of things.

Also, any problems with channel reliability? In the past, there a few digruntled peoples in Oz forums venting their frustrations that certain channels would frequently lose connectivity whereas others were fine.

allstarnz

1720 posts

Uber Geek
+1 received by user: 24

Trusted

#257721 23-Sep-2009 09:24

try posting this on Austech perhaps, I'm sure they have a few UBI users over there

A brief skim of the terms and conditions seems to indicate you can use your own box
http://www.ubiworldtv.com/files/terms/Subscription%20Terms%20and%20Conditions%20(pdf).pdf

sudo

409 posts

Ultimate Geek
+1 received by user: 117

#257727 23-Sep-2009 09:41

Yeah, the wording on the pricing page has definitely changed.
Previously speaking to customer support they insisted you use their STB with their firmware (I suspected it may have been coupled so detected when the card was put in another STB).

Will have a look on Austech, I think thats where I was reading about them before

allstarnz

1720 posts

Uber Geek
+1 received by user: 24

Trusted

#257809 23-Sep-2009 14:04

sudo: Yeah, the wording on the pricing page has definitely changed.
Previously speaking to customer support they insisted you use their STB with their firmware (I suspected it may have been coupled so detected when the card was put in another STB).

Yes, it's possible they would marry the card to the receiver. Another possible reason may be to reduce from n00bs who decide to save costs and install their own equipment, only to not have a clue and get it all wrong. Is easier to support if there is standard equipment too, especially when your target market often will have English as a second or third language.

SelecTV in Australia have done the same thing.

WildBill

50 posts

Geek

#257950 23-Sep-2009 22:51

sudo:Do they still insist on you buying their STB/installation ... can you use their card in another STB?

Hi Sudo,

I do all the UBI installations in my area and yes they do still insist that you use their receiver but they have sharpened their prices and they are also now offering an option where they loan you the receiver.

Also, any problems with channel reliability? In the past, there a few digruntled peoples in Oz forums venting their frustrations that certain channels would frequently lose connectivity whereas others were fine.

I haven't come across any problems like that in the 18 months that I've been doing UBI installations but then I do line my dishes up perfectly!

Cheers, Wild Bill.

Hamilton, NZ.

grolschie

911 posts

Ultimate Geek
+1 received by user: 159

#258168 24-Sep-2009 20:40

sudo: Has anyone recently subscribed to UBI world?

Do they still insist on you buying their STB/installation ...

This was one of the deal-breakers for me when I asked quite a while ago.