No Output across all outputs on DSE G7503(ZMT-620HD) Freeivew HD Reciever HELP?

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nzchuckfan

9 posts

Wannabe Geek

#69834 13-Oct-2010 20:13

I have a DSE G7503 Freeview HD Reciever. At present it turns on as the Ethernet Port Lights up and as does the Stand-by light, however no picture including the OSD is being output across all outputs (RCA,RF). The blue screen on the tv remains when it is on. Is there a way to possibly fix this. There is a reset feature but it is only accessible via the OSD which at present I cannot see. Please Help!

xarqi

727 posts

Ultimate Geek
+1 received by user: 7

#391511 13-Oct-2010 20:16

Have you tried disconnecting it from the mains power for a minute or so?
Can you work through the reset procedure "blind"?

nzchuckfan

9 posts

Wannabe Geek

#391514 13-Oct-2010 20:18

Yeah it has been sitting a while and has made no difference. I'll try to go through the procedure blind.
Thanks.

nzchuckfan

9 posts

Wannabe Geek

#391524 13-Oct-2010 20:27

Can some one tell me step by step how to reset via the osd. I don't know in what order things are on the menu.

xarqi

727 posts

Ultimate Geek
+1 received by user: 7

#391526 13-Oct-2010 20:30

Here's a link to the user manual. See if it's in there.
http://www.dse.co.nz/isroot/dse/support/G7503_Manual.pdf

B1GGLZ

1961 posts

Uber Geek
+1 received by user: 136

#391634 14-Oct-2010 08:36

Take it back and ask for a replacement under warrantee or if the warrantee period has expired then under the Consumer Guarantee Act. Mine was 1 year out of warrantee when it failed and they replaced it with a Zinwell. It seems there are a lot of this model failing at about 2 years old.