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Forums › Freeview (DVB-T/DVB-S) › Magic MTV3600TD - no audio
ShortyNZ

48 posts

Geek


#97891 21-Feb-2012 20:34
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Hi

Today our Magic Myfreeview box has picture, but no sound.  This is the same, whether on live TV or playing  pre-recorded programmes.

My husband has tried re-booting it and switching the audio cable, to no avail. 

It's about 2 years old.

We're not super-techy, but any ideas?

Thanks
 

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wklie
191 posts

Master Geek

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MagicTV

  #585392 22-Feb-2012 23:01
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Please try:

1. Factory reset.

2. Please try a different port. If you're using HDMI, please try component output + analog audio output, and vice-versa.



ShortyNZ

48 posts

Geek


  #586405 24-Feb-2012 18:27
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Hi,

We've been running off the Component Video and Analogue Stereo since we bought the machine.  I'll get an HDMI cable tomorrow and give that a try.

Will a Factory Reset erase all of the programs we have recorded?

Thanks 

bfginger
1267 posts

Uber Geek


  #586421 24-Feb-2012 18:58
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Watch out for the HDMI cable prices as they are very overpriced from some places.

It is possible the analogue stereo out has failed but it is also possible the television's analogue audio in has failed.
Try testing the Magic TV's RCA audio on another TV if you have one.

A factory reset usually would mean deleting a device's programming.



ShortyNZ

48 posts

Geek


#586552 25-Feb-2012 09:21
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Very pleased to report that trying an HDMI cable fixed the problem.  

Many thanks - we are very grateful for the advice  Smile
 

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