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Delphinus

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#295439 29-Mar-2022 15:05
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We have a potential client who is using salesforce and wants to integrate with our REST API.

 

"We are worried that it might need a bit of development work to put an API integration in place and our Salesforce contact is being a bit elusive."

 

Basically they receive a registration/submission on their website, which is linked into Salesforce now (I don't know how). When this happens they want to make an API call to create a Contact record in our system as well. Would also need to keep a local copy of Contacts to avoid duplication.

 

We haven't done anything with salesforce in the past. Can anyone shed any light on "how hard" this is going to be for them please?


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BarTender
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  #2893567 29-Mar-2022 15:21
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I would recommend talking with an organisation who has experience talking with the salesforce API and knows about their license limits.
To say you can get into a whole world of pain is an understatement.



tchart
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  #2893568 29-Mar-2022 15:25
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Not a Salesforce expert here but I was working with a dev who was tasked with doing some integration work with Salesforce. It was difficult was my understanding and we pivoted away from that.

 

However you didnt really specify what you are wanting to do. If you arent doing front end integration why not use something like Integromat to do webhook based integration? Probably easier since you dont need to do anything on the client as its event driven. Workflow based integration is ideal for those things, for example, when a user creates a new ABC that it emails XYZ and adds a record to DEF system.

 

If you are wanting to do front end integration then that would be more difficult.

 

 


tchart
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  #2893569 29-Mar-2022 15:27
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Having reread your post I would look at Integromat or Zapier etc




Delphinus

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  #2893579 29-Mar-2022 15:53
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Yeah I think that's a much simpler solution. Thanks all!


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