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Forums › IT Pro and developers › Office 365 service outage 2013-05-18
freitasm

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#119052 18-May-2013 14:37
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My smartphones stopped synchronising to Office 365 (via Telecom XT) and my laptop on TelstraClear as well - access to the webmail service is returning an IIS Runtime Error page.

Anyone else seeing this?




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RalphFromSnap
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  #821642 18-May-2013 15:13
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Hi Freitasm

We have noticed and had reports of issues on Office365 too, its not network (ISP/Carrier) specific so appears to be an MS issue, no details from MS yet though

Thanks




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RedJungle
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  #821643 18-May-2013 15:15
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Yup:

freitasm

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  #821668 18-May-2013 18:02
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Thanks... Yes, back now. It also happened when accessing from a US-endpoint.





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  #821669 18-May-2013 18:03
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google hosted apps up and running here _b ;)

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  #821673 18-May-2013 18:12
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I got a DM from @Office365 asking if all was well now, and advising to check the 365 status page. Good service, but of course the irony is that was the first thing I did, and the page said 'No issues'. Still, pretty rare occurrence I have to say.

freitasm

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  #821676 18-May-2013 18:20
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JamesL: google hosted apps up and running here _b ;)


Sure. But you also have your shares of outages.




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  #821679 18-May-2013 18:37
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I'll take my on premise system thanks :)

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  #821710 18-May-2013 19:29
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networkn: I'll take my on premise system thanks :)


I sure wouldn't. Despite this outage.

freitasm

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  #821711 18-May-2013 19:36
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One outage and we don't have to worry about it. On premises? Continuous worry, updates, upgrades, new storage, administration.

Nah, thanks.




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  #821734 18-May-2013 20:13
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freitasm: One outage and we don't have to worry about it. On premises? Continuous worry, updates, upgrades, new storage, administration.

Nah, thanks.


+1 the clients I've migrated to office 365 from sbs servers just love it - very few issues and no ongoing hassles.

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  #821744 18-May-2013 20:43
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I still don't accept the risks of my data and services sitting in other jurisdictions.. Especially china :)




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  #821786 18-May-2013 22:31
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Zeon: I still don't accept the risks of my data and services sitting in other jurisdictions.. Especially china :)


This, also it's not one outage, there have been quite a few, not just with MS offerings but many others. Also completely at the mercy of the support of whomever your vendor is. On premise, change providers.

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  #821945 19-May-2013 13:54
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IMAP/SMTP support is still not working though - causing major headaches with copiers that scan to email and ticketing systems.

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  #821956 19-May-2013 14:30
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freitasm: One outage and we don't have to worry about it. On premises? Continuous worry, updates, upgrades, new storage, administration.

Nah, thanks.


True, but you are in total control, vs no control with a cloud solution.

Shouldn't they have some form of network status page to show outages or problems people may be having connecting to their system.

freitasm

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  #821957 19-May-2013 14:31
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You being in total control means higher costs. CIOs will go lower costs if they can.





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