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Topic # 150423 22-Jul-2014 11:18
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Hi There!

We have a couple of customers considering a new ERP system. Ostendo has come up a number of times and a product called Sybiz also. 

Does anyone have experience with these products, have any feedback around product stability, and especially ongoing support. Also if you find these products to be good value to your businesses etc?

Cheers


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  Reply # 1093569 22-Jul-2014 11:39
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These sorts of products are often industry-specific, or the larger ones are very customisable for an industry with the right setup investment.  If there a particular need you are looking to have filled?




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  Reply # 1093585 22-Jul-2014 12:12
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Dynamic: These sorts of products are often industry-specific, or the larger ones are very customisable for an industry with the right setup investment.  If there a particular need you are looking to have filled?


Hi, I am after just more general experiences with their support, etc.

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  Reply # 1093633 22-Jul-2014 12:46
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It depends on the size of the implementation and number of users and what they are looking to get out of an ERP system.

I work in the SAP landscape and SAP ByDesign is their entry level.  PM me and I can forward your details to the CS team.  They have a fantastic support service!  Yes, I'm part of the support team for the main SAP products.

Another alternative could be NetSuite which is offered by Liberate IT.




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  Reply # 1093683 22-Jul-2014 13:15
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As above, ERP systems can be very tricky as there are specific implementation for different verticals. Perhaps you'd like to have a look at what Intergen ERP capabilities are, which is mainly focused on Microsoft Dynamics NAV and Dynamics AX.




(And yes, I work at Intergen).




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  Reply # 1093684 22-Jul-2014 13:19
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Ostendo seems quite comprehensive in terms of manufacturing industries. not so sure out of that. There are heaps that come to mind at first:

 

  • Greentree
  • Attache
  • Accredo
  • Microsoft Dynamics
  • MYOB Exo
You need to give more details about the industry and requirements before we can make any suggestions. There are many industry specific ones too.







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  Reply # 1093689 22-Jul-2014 13:24
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Hi There!

I am not really after a recommendation on ERP Systems in general, I was more after experiences related to the ones I have mentioned specifically if possible. 

I apologise if I wasn't clear.


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  Reply # 1093704 22-Jul-2014 13:55
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I have seen Ostendo in action and it seems to work well. Its a small company (I've visited them a couple of times) based just off the motorway in Mt. Wellington Auckland. I wouldn't say theya re super dynamic but build a very comprehensive product that works well.





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