I wanted to place a bet on the Melbourne Cup but couldn't remember my details to log into my account on the TAB website. So I rang their help line, once connected the CSR confirmed my details and then ......TOLD me what my password was.
Not that happy that they have a system in place that allows them to view passwords. Anyone from Catalyst on these forums? I believe they look after the TAB website.
Is this normal practice? Where I work most things are single sign on through ADFS and of course you can't read passwords from Active Directory.