Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


17281 posts

Uber Geek
+1 received by user: 4940

Trusted
Lifetime subscriber

Topic # 190646 7-Jan-2016 15:00
Send private message

Hi 

We are starting to see the first lot of W10 preinstalled PC's through this year! 

Customers don't want W10, how do we use the downgrade rights with W10Pro to get to W8.1 Pro? I know you can rollback if you "upgraded" but this doesn't work if W10 was preinstalled. 

It used to be you installed W8.1 with ANY key and then rang MS to get an activation but given the PC's don't come with 8.1 Media or a W8.1 key in the BIOS, I am unclear how we would do this. 

Cheers


Create new topic
2401 posts

Uber Geek
+1 received by user: 702

Trusted
Lifetime subscriber

  Reply # 1465210 7-Jan-2016 15:05
Send private message

https://www.microsoft.com/OEM/en/licensing/sblicensing/Pages/downgrade_rights.aspx#fbid=PYzinFv04UE

B
asically, the end-user can use any other Windows media and key they have for an equivalent Windows 8 Pro or Windows 7 Pro available and install onto the Win10 machine, activating via the call centre.  You would have to FIND a Win 8 key somewhere if you really wanted Win8.  You might even have to buy a Win8 OEM pack from Synnex or Ingram to get a key that you can then use on multiple machines.

Pro only, not home, as you probably remember from previous versions.

You may be able to order a media kit from your PC vendor (HP/Lenovo/Dell) to get a 'factory installation' with drivers preloaded.




"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams



17281 posts

Uber Geek
+1 received by user: 4940

Trusted
Lifetime subscriber

  Reply # 1465219 7-Jan-2016 15:21
Send private message

Dynamic: https://www.microsoft.com/OEM/en/licensing/sblicensing/Pages/downgrade_rights.aspx#fbid=PYzinFv04UE

B
asically, the end-user can use any other Windows media and key they have for an equivalent Windows 8 Pro or Windows 7 Pro available and install onto the Win10 machine, activating via the call centre.  You would have to FIND a Win 8 key somewhere if you really wanted Win8.  You might even have to buy a Win8 OEM pack from Synnex or Ingram to get a key that you can then use on multiple machines.

Pro only, not home, as you probably remember from previous versions.

You may be able to order a media kit from your PC vendor (HP/Lenovo/Dell) to get a 'factory installation' with drivers preloaded.


Yah, unfortunately the W8.1 Pro keys we have tried with the HP 8.1 Pro Image doesn't seem to work.

"This key is being used on another computer, please enter another key".

1216 posts

Uber Geek
+1 received by user: 273


  Reply # 1465246 7-Jan-2016 16:04
Send private message

With the OEM supplied DVDs you usually boot from them rather run setup.exe from within Windows.




17281 posts

Uber Geek
+1 received by user: 4940

Trusted
Lifetime subscriber

  Reply # 1465448 7-Jan-2016 21:51
Send private message

Well HP have said they won't provide any W8.1 downgrades for W10 machines, which makes life difficult. 

I can't seem to find a W8.1 key that works with the OEM image, says in use on another computer.

1216 posts

Uber Geek
+1 received by user: 273


  Reply # 1465470 7-Jan-2016 22:49
Send private message

Have you already installed Windows 8.1 or not?

If you have already installed Windows 8.1 and on activation get "This key is being used on another computer, please enter another key" I would have thought you would just need to use phone activation.

If you are still in the setup phase then you would install Windows 8.1 Professional using the generic key beginning XHQ8N-*****

1472 posts

Uber Geek
+1 received by user: 335


  Reply # 1470159 13-Jan-2016 16:45
Send private message

networkn:

I can't seem to find a W8.1 key that works with the OEM image, says in use on another computer.


OEM image ???
2 questions

1) where/how did you get the 8.1 key
2) exactly how are you installing 8.1, what exactly what DVD/usb or are you trying to image somehow ? A genuine install DVD or something found
on the interweb, or something cloned off another PC ?

- you MUST match the install key to the install medium. OEM keys need OEM install DVD, upgrade key needs ug DVD etc
pro key needs pro DVD
- make sure the key is 8.1 & not 8 thats been upgraded
- Manufacturers install keys (extracted from a Brand name Win install) cannot be used on generic/oem DVD/ISO's .
-Im not sure how you will get on if you use a bios embedded key either .
You really need a install key taken from a COA sticker : good luck finding one of those :-)

Moral of the story: Win7 Pro PC's are still available :-) 


edit : Opps, looking at the username , you'll know most if this anyway :-)

Awesome
4799 posts

Uber Geek
+1 received by user: 1060

Trusted
Subscriber

  Reply # 1470194 13-Jan-2016 17:19
3 people support this post
Send private message

Why would you want 8.1 instead of 10? 8/8.1 was a "Windows Vista" release, 10 is far from perfect - but miles better




Twitter: ajobbins


606 posts

Ultimate Geek
+1 received by user: 38


  Reply # 1470201 13-Jan-2016 17:51
One person supports this post
Send private message

ajobbins: Why would you want 8.1 instead of 10? 8/8.1 was a "Windows Vista" release, 10 is far from perfect - but miles better


I don't know if he does, but his customers do.

Customers don't want W10


Often it comes down to applications that are not supported or tested on newer releases and no one wants to upgrade (and/or they don't have the money in their budget) and companies want to standardise on one desktop OS version and one application version.





#include <standard.disclaimer>



17281 posts

Uber Geek
+1 received by user: 4940

Trusted
Lifetime subscriber

  Reply # 1470216 13-Jan-2016 18:25
Send private message

ajobbins: Why would you want 8.1 instead of 10? 8/8.1 was a "Windows Vista" release, 10 is far from perfect - but miles better


Well as someone who has just reinstalled W10 for the third time to get it stable, I couldn't really agree less. It's UI is an improvement over 8.1 but in my experience (I support Windows for a living) so far, I'd say stability is far far from great.

Regardless this isn't a thread where I ask for peoples opinions of whether I should downgrade, there are legitimate reasons for needing to do so (Customers software isn't supported on W10).



653 posts

Ultimate Geek
+1 received by user: 270

Subscriber

  Reply # 1470219 13-Jan-2016 18:30
Send private message

ajobbins: Why would you want 8.1 instead of 10? 8/8.1 was a "Windows Vista" release, 10 is far from perfect - but miles better


I would say that 8.1 was to 8.0 what Win 7 was to Vista.
I persist with Win 10 as it's 'not bad' but its actually not the ducks nuts after using it for a few months.








913 posts

Ultimate Geek
+1 received by user: 183


  Reply # 1470220 13-Jan-2016 18:31
Send private message

ajobbins: Why would you want 8.1 instead of 10? 8/8.1 was a "Windows Vista" release, 10 is far from perfect - but miles better


Yeah I don't understand it either, we also will not install Windows 8/8.1 over Windows 10. 



17281 posts

Uber Geek
+1 received by user: 4940

Trusted
Lifetime subscriber

  Reply # 1470221 13-Jan-2016 18:32
Send private message

gbwelly:
ajobbins: Why would you want 8.1 instead of 10? 8/8.1 was a "Windows Vista" release, 10 is far from perfect - but miles better


I would say that 8.1 was to 8.0 what Win 7 was to Vista.
I persist with Win 10 as it's 'not bad' but its actually not the ducks nuts after using it for a few months.



I agree with you. 8.1 with all it's updates is for me pretty much better than W7 except for a few relatively annoying UI issues and design choices. 



17281 posts

Uber Geek
+1 received by user: 4940

Trusted
Lifetime subscriber

  Reply # 1470225 13-Jan-2016 18:36
Send private message

Example. I JUST NOW reinstalled my machine FRESH. All it has are HP Supplied drivers (It's a HP Business Machine). It's been joined to the domain and the search isn't working. It won't show any applications like Microsoft Word.

913 posts

Ultimate Geek
+1 received by user: 183


  Reply # 1470245 13-Jan-2016 18:48
Send private message

networkn: Example. I JUST NOW reinstalled my machine FRESH. All it has are HP Supplied drivers (It's a HP Business Machine). It's been joined to the domain and the search isn't working. It won't show any applications like Microsoft Word.


Might also be giving you problems because it's HP. :)

79 posts

Master Geek
+1 received by user: 20


  Reply # 1471241 14-Jan-2016 18:55
Send private message

networkn: Example. I JUST NOW reinstalled my machine FRESH. All it has are HP Supplied drivers (It's a HP Business Machine). It's been joined to the domain and the search isn't working. It won't show any applications like Microsoft Word.

Probably a rogue policy or app, we installed W10 across about 80 machines at one site and 2 had broken search, turned out to be dropbox..

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Hawaiki Transpacific cable ready-for-service
Posted 20-Jul-2018 11:29


Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.