Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1289 posts

Uber Geek
+1 received by user: 266


Topic # 223989 27-Oct-2017 16:30
Send private message quote this post

Hi There

 

Anyone here with experience with CrazyDomains

For what should have been a simple move Hosting of Website & email is turning into a joke (wasnt my choice of hosting company)
Now looking at some of the online reviews of their service has got me a bit worried

 

They are the experts , they should be able to figure this stuff out . Im not the expert & can see what they obviously got wrong & continue to
not sort out . Its not rocket science , surely

 

Should it be: cut your losses and move everything to another hosting service ?
or persist with them : assuming not as bad as some comments Ive seen : will allways get some unhappy clients I guess

 

Cheers

 

I being purposely a bit vague here, sorry , as Im stuck in the middle.

 

 


Create new topic
72 posts

Master Geek
+1 received by user: 44


  Reply # 1891445 27-Oct-2017 16:55
Send private message quote this post

That's why I use overseas hosting services. Anyway, problems during a migration can happen. The company should be clear about how long it will take to fix the issue. It's  difficult commenting on that without knowing exactly what's going on. There's a recent topic discussing NZ hosting services here.  


13461 posts

Uber Geek
+1 received by user: 1618


  Reply # 1891465 27-Oct-2017 18:14
Send private message quote this post

kickintheeye:

 

That's why I use overseas hosting services. Anyway, problems during a migration can happen. The company should be clear about how long it will take to fix the issue. It's  difficult commenting on that without knowing exactly what's going on. There's a recent topic discussing NZ hosting services here.  

 

 

 

 

As far as I am aware they are are not based in NZ. IMO it is a lot easier dealing with NZ companies. Although some now contract support overseas, and getting some of these support people to understand the problem, can be like pulling teeth, as english may not be their first language.


 
 
 
 




1289 posts

Uber Geek
+1 received by user: 266


  Reply # 1891467 27-Oct-2017 18:15
Send private message quote this post

I can fully understand mistakes being made initially.

 

Its their inability to fix things, despite several emails & several ph calls .

Quite simply : here are all our domains, : "we want everything moved over to you, away from our old hosting services"

 

Im not the expert (far from it), but I can do an A record lookup, MX lookup, DNS lookup & see what they havnt done .  So now websites & domain emails on 2 different hosting services .

No matter how many ph calls, they cant see: oh heres the mistake, we need to do this to put it right.
Thats all anyone wanted , a simple "we need to do this to get what you want"

 


It is a overseas hosting service :-)


13461 posts

Uber Geek
+1 received by user: 1618


  Reply # 1891468 27-Oct-2017 18:18
Send private message quote this post

1101:

 

I can fully understand mistakes being made initially.

 

Its their inability to fix things, despite several emails & several ph calls .

Quite simply : here are all our domains, : "we want everything moved over to you, away from our old hosting services"

 

Im not the expert (far from it), but I can do an A record lookup, MX lookup, DNS lookup & see what they havnt done .  So now websites & domain emails on 2 different hosting services .

No matter how many ph calls, they cant see: oh heres the mistake, we need to do this to put it right.
Thats all anyone wanted , a simple "we need to do this to get what you want"

 


It is a overseas hosting service :-)

 

 

 

 

Why move? I host all mine in NZ for over 10 years, I would prefer to pay more, so I have local support and more piece of mind, plus have access to make all the DNS changes needed. But I think you know the answer if you aren't happy.


237 posts

Master Geek
+1 received by user: 72


  Reply # 1891503 27-Oct-2017 19:18
Send private message quote this post

In a previous job, about 3 years ago, we had some domains with them. At one point we had a problem with an A record that returned 2 addresses, but only 1, the good one, showed up  in the UI. They couldn't get rid of the phantom IP, so the only way of solving the issue for good was moving to a different register.


Aussie
4121 posts

Uber Geek
+1 received by user: 1139

Trusted
Subscriber

  Reply # 1891507 27-Oct-2017 19:35
Send private message quote this post

Slade wrote a song about Crazy Domains, and GoDaddy...  

 


87 posts

Master Geek


  Reply # 1899743 12-Nov-2017 19:17
Send private message quote this post

I'm trying to figure out who are they, actually. 

 

It seems like they are a non resident company. 

 

So, does it mean that buying their services implies dealing with NRCT as per the http://www.ird.govt.nz/nrcwt/nrcwt-index.html ?

 

 

 

 


13461 posts

Uber Geek
+1 received by user: 1618


  Reply # 1899744 12-Nov-2017 19:20
Send private message quote this post

spoonboy:

 

I'm trying to figure out who are they, actually. 

 

It seems like they are a non resident company. 

 

So, does it mean that buying their services implies dealing with NRCT as per the http://www.ird.govt.nz/nrcwt/nrcwt-index.html ?

 

 

 

 

 

 

 

 

If you look at their contact page is says Auckland, Wellington and Christchurch at https://www.crazydomains.co.nz/contact/ , but they don't list addresses, or even a postal address

 

I am not sure what that actually means, do they have a presence in those locations?

 

 


87 posts

Master Geek


  Reply # 1899745 12-Nov-2017 19:22
Send private message quote this post

I've failed finding them in the NZ business register. So, I presume they are not a NZ registered company. 


15401 posts

Uber Geek
+1 received by user: 4081

Trusted
Lifetime subscriber

  Reply # 1899747 12-Nov-2017 19:25
One person supports this post
Send private message quote this post

Just move, things won't get better. 1stdomains are good for a NZ company, others like metaname who I have not used, as we have around 200 domains with 1stdomains, and really like the local support and UI and pricing. 

 

 


19 posts

Geek
+1 received by user: 3


  Reply # 1899782 12-Nov-2017 21:36
Send private message quote this post

I have used Crazy Domains but never again. Promises were never met and there was no assistance when required. I cut my losses and moved back to an NZ based domain. Crazy Domains certainly were based offshore when I used them given GST was not part of the bill although the "Netflix Act" may have changed that. 

 

In my experience it is not worth the hassle using them.


87 posts

Master Geek


  Reply # 1899783 12-Nov-2017 21:42
Send private message quote this post

Their bills now include GST. 


2888 posts

Uber Geek
+1 received by user: 1505

Subscriber

  Reply # 1899797 12-Nov-2017 22:47
Send private message quote this post

I've used domains4less for a few years without problem personally, and currently use freeparking for work and have no complaints about either, that aside as networkn has said lots of people recommend metaname.





Information wants to be free. The Net interprets censorship as damage and routes around it.

 

Thinking about signing up to BigPipe? Get $20 credit with my referral link.


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Spark doubles down on wireless broadband
Posted 24-Jan-2018 15:44


New Zealand's IT industry in 2018 and beyond
Posted 22-Jan-2018 12:50


Introducing your new workplace headache: Gen Z
Posted 22-Jan-2018 12:45


Jucy set to introduce electric campervan fleet
Posted 22-Jan-2018 12:41


Hawaiki cable system will be ready for service in June 2018
Posted 22-Jan-2018 12:32


New Zealand hits peak broadband data
Posted 18-Jan-2018 12:21


Amazon Echo devices coming to New Zealand early February 2018
Posted 18-Jan-2018 10:53


$3.74 million for new electric vehicles in New Zealand
Posted 17-Jan-2018 11:27


Nova 2i: Value, not excitement from Huawei
Posted 17-Jan-2018 09:02


Less news in Facebook News Feed revamp
Posted 15-Jan-2018 13:15


Australian Government contract awarded to Datacom Connect
Posted 11-Jan-2018 08:37


Why New Zealand needs a chief technology officer
Posted 6-Jan-2018 13:59


Amazon release Silk Browser and Firefox for Fire TV
Posted 21-Dec-2017 13:42


New Chief Technology Officer role created
Posted 19-Dec-2017 22:18


All I want for Christmas is a new EV
Posted 19-Dec-2017 19:54



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.