Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




Linux Systems Admin
1122 posts

Uber Geek

Trusted
Integrity Tech Solutions
Subscriber

# 243790 1-Jan-2019 16:42
Send private message

I run an IT services business and have found my accounting software, though good at accounting is not really keeping up with how I'd like to manage jobs. It has limited project functionality but this quickly shows its limitations.

 

So I am now looking for job sheet management software but do not need accounting.

 

In broad terms I have 2 main service offerings:

 

1. Computer servicing which involves time, software and hardware. Software and hardware products supplied will be accounted fo on the customer's invoice but I need something to manage and provide reports on the job line items. By way of example, a recent job had 12 line items including the following:

 

- Test HDD

 

- Test RAM

 

- Install new HDD

 

- Install O/S

 

etc. I want to list these out so customers can see what has been done.

 

It would be good to have a time tracker but I dont want this to be forced for every job.

 

2. Monthly service contracts. These are mainly server admin and involve a fixed price per month but I would like to document each rask done so I can send the clients a report at the end of each month.

 

I am open to cloud or desktop based. I am willing to pay a monthly fee but I don't want something expensive and with a whole lot of complexity which is pitched at corporates. Just an SME product with standard features would be fine.





Integrity Tech Solutions @ Norsewood, New Zealand


Create new topic
5778 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 2153025 1-Jan-2019 17:25
2 people support this post
Send private message

ZenDesk.


2635 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2153046 1-Jan-2019 17:57
One person supports this post
Send private message

Give EzPSA a trial. Local development team and its a basic but mature platform and cheap as chips.




"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

 
 
 
 


1004 posts

Uber Geek

Trusted

  # 2153099 2-Jan-2019 00:00
One person supports this post
Send private message

gehenna: ZenDesk.

 

I generally like to start my search at alternativeTo.net. You might also want to see if there are any MSP offerings out there that can do your job logging. Most of them will do asset tracking / monitoring / patching; but maybe they have the functionality you are looking for.





Please keep this GZ community vibrant by contributing in a constructive & respectful manner.


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft New Zealand Partner Awards results
Posted 18-Oct-2019 10:18


Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36


MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28


Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15


D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.