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outdoorsnz

674 posts

Ultimate Geek


#273361 18-Aug-2020 13:34
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Stuck in a bit of a loop between bank and discount domains support.

 

Trying to renew a few domains that expire in 1-2 days. Tried 3 different bank cards. Two flexi debit and one a visa lite card.

 

I get a payment declined message.

 

Bank says no transactions coming from provider. No decline messages etc. No blocks on card. Clear funds. Other online transactions working.

 

Discount domains says contact your bank!

 

I note recently discount domains upgraded their website portal.

 

Anyone struck this? Outage?


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michaelmurfy
meow
13240 posts

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  #2543718 18-Aug-2020 14:16
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Using something like Lastpass to fill this out automatically? This trips a security flag on the page that'll cause a decline.

 

Enter it manually and it should go through.





Michael Murphy | https://murfy.nz
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outdoorsnz

674 posts

Ultimate Geek


  #2543727 18-Aug-2020 14:25
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@michaelmurfy.

 

I think it had something to do with their new system and the way they generate invoices.

 

Paying a invoice online world not work and even tried that over the phone while talking to accounts.

 

But paying each domain manually one at a time worked! Wasted a few hours on that. Getting hold of banks etc is slow at the moment!


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