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networkn

Networkn
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#301960 19-Oct-2022 09:32
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We have a client who has a staff member in Christchurch. The computer was setup by an unknown entity and the current user doesn't have local admin rights, and no-one has record of the password for what looks to be a local admin account potentially. 

 

The end user isn't really wanting to go through troubleshooting steps, so I am wanting someone who can plus in a USB Drive and boot in a manner that allows a new local admin account to be created and password provided to us. 

 

Would ideally be in the next couple of days. 

 

 


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mentalinc
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  #2984487 19-Oct-2022 09:46
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Can't you just talk the user through reseting the password using Hiren's boot CD?

 

From memory, it's a case of putting like three keys and typing in a password.





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Quic: https://account.quic.nz/refer/473833 R473833EQKIBX 




networkn

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  #2984489 19-Oct-2022 09:49
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mentalinc:

 

Can't you just talk the user through reseting the password using Hiren's boot CD?

 

From memory, it's a case of putting like three keys and typing in a password.

 

 

He won't have a bar of it. He is just unwilling. 

 

Wants someone to do it for him.


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