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232 posts

Master Geek

# 38486 30-Jul-2009 15:23
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Hi Guys,

I am having a random bug/issue with Indesign when every now and again I can't open a page I have created earlier.  Sometimes there is nothing on the page.

We had this problem once before and my "friends" in head office IT were scaning the file with Mcafee at the time.  They denied every thing until the very end.  Want to rule out some similar happening again.

Any ideas on how I do this?

Cheers Shane

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232 posts

Master Geek

  # 240627 30-Jul-2009 15:58
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OK I have done a quick google and found this

Have installed process explorer on my machine - Now just waiting for issue to occur to see if I can source the problem with this - Or with Computer management on the server.

Cloud Guru
4060 posts

Uber Geek


  # 240781 30-Jul-2009 23:07
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you could also turn on auditing in windows (group/local policy) so that it writes a message to the event log every time a file is successfully accessed


1032 posts

Uber Geek


  # 248390 18-Aug-2009 22:13
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Instead of using Process Explorer from SysInternals, try File Monitor. I think that's give you some valuable clues as well.

Please keep this GZ community vibrant by contributing in a constructive & respectful manner.

2402 posts

Uber Geek


  # 248397 18-Aug-2009 22:25
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If you wanted there is a free program called 'unlocker' it allows you to unlock the file. and/or close the parent process or service that is locking the file. Of course you don't have to actually kill the service or process, you can just look at which one it is and then take it from there.

232 posts

Master Geek

  # 248487 19-Aug-2009 08:57
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Thanks I will try those options - No luck yet in finding what the issue is yet. Problem is it can be rather sporadic.

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