Server Error with Google Hosted Apps

Forums › IT Pro and developers › Server Error with Google Hosted Apps

nate

6473 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#77014 9-Feb-2011 23:34

Trying to get a mate onto free Google Hosted Apps, worked well for a week or so, now when I try to login with the administrator account I get this:

Suggestions on a possible resolution?

slartibartfast

61 posts

Master Geek

#437561 9-Feb-2011 23:39

The first thing I'd try is using a fresh browser without any cookies or other Google Accounts in the mix.

Occassionally I've seen problems with Google account mis-match wierdness.

Also, when you say you're "logging in with the administrator account" - where are you logging in? To the Google Apps control panel? To the google account itself?

freitasm

BDFL - Memuneh
79306 posts

Uber Geek

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#437562 9-Feb-2011 23:42

Google will get confused if you are using a Google account and try to login to a Google Apps account. Try visiting google.com or gmail.com and sign out from there. Then try logging in again on Google Apps.

nate

6473 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#437566 10-Feb-2011 00:05

slartibartfast: Also, when you say you're "logging in with the administrator account" - where are you logging in? To the Google Apps control panel? To the google account itself?

I'm trying to login to https://www.google.com/a/domainname.co.nz/

Just tried logging in with Chrome in Incognito mode, but still no luck.

ans

7 posts

Wannabe Geek

#437569 10-Feb-2011 00:22

Try checking the CNAME on that domain.
Ran across this issue the other day and once the CNAME was setup it seemed to work fine.

nate

6473 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#440562 17-Feb-2011 08:46

Resolved. I've blogged about it, to help anyone else out with the same issue.