Where to report scam calls using local (09) numbers

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BLazeD

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#302529 29-Nov-2022 16:37

I am getting scam calls almost daily offering me investment products. They call from a call centre in either India or Phillipines, but have a local 09 number.

The latest batch is coming from the 09 871 66xx range.

I assume someone purchased a block of numbers from a telco here, and then uses them for some sort of VOIP service, and they ultimately land up in the hands of these call centre scammers.

Anyway, where can we report such abuse of NZ numbers?

Linux

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#3003185 29-Nov-2022 16:54

Is that range showing as registered in the NAD site?

BLazeD

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#3003187 29-Nov-2022 16:56

Linux: Is that range showing as registered in the NAD site?

I don't know what that is

Behodar

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#3003188 29-Nov-2022 16:56

"Symbio Wholesale NZ Limited".

littlehead

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#3003190 29-Nov-2022 16:57

The TCF has a page on reporting phone scams here. You need to report the scam to your telco and possibly also Netsafe.

That page also has a link to a great PDF from CERT on where to report various types of scams etc to here.

BlakJak

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#3003317 29-Nov-2022 20:02

Your own carrier.

https://www.vodafone.co.nz/help/mobile-safety/scam-phone-calls/ if you're on Vodafone.

Symbio are horrendous for sourcing scam calls in NZ. I've had a few referred to them but clearly it's not yet enough.

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openmedia

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#3106641 21-Jul-2023 13:30

Looks like there is am immigration scam running using NZ phone numbers.

Just had a call to my Skinny mobile on +64 9 347 0986.

The call stated that there was an issue with some of my immigration documentation and I needed to "urgently" respond. It then requested me to press "1" on my phone to speak to someone. This message then repeated in Chinese, before a full repeat of the message in both languages.

I've reported the number to Netsafe and they aleady have an FAQ on these issues

https://report.netsafe.org.nz/hc/en-au/articles/360001006895-Foreign-Language-Government-or-Immigration-Debt-Collection-Scams

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BlakJak

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#3106765 21-Jul-2023 17:28

The Caller ID presented to mobile phones is readily faked. You can't put any stock in it.

Report the call to your own carrier. They have the means to chase the call based on how they received it.

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tdgeek

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#3106771 21-Jul-2023 17:55

I just ignore all calls not in my contacts. The other day, ok, I'll answer it, foreign language. Back to Plan 1

Behodar

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#3106783 21-Jul-2023 19:03

tdgeek:

I just ignore all calls not in my contacts. The other day, ok, I'll answer it, foreign language. Back to Plan 1

I've been doing that, and answered my first one yesterday since it had a valid-looking number. Scam.

openmedia

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#3106803 21-Jul-2023 20:31

BlakJak: The Caller ID presented to mobile phones is readily faked. You can't put any stock in it. Report the call to your own carrier. They have the means to chase the call based on how they received it.

Skinny want 3 calls from the same number before they'll lodge a case.

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BlakJak

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#3110210 31-Jul-2023 19:33

openmedia:

BlakJak: The Caller ID presented to mobile phones is readily faked. You can't put any stock in it. Report the call to your own carrier. They have the means to chase the call based on how they received it.

Skinny want 3 calls from the same number before they'll lodge a case.

That's not on. Skinny is on the Spark network, you might want to see if they approve of this...

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#3110220 31-Jul-2023 20:19

Every network I've ever been on has wanted multiple reports from the same number before looking into it........ so dunno why Spark would be any different - theyre probably one of the only providers I havent been with over the years..... :)

XPD / Gavin

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BlakJak

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#3110221 31-Jul-2023 20:30

They should be aggregating report information from multiple customers. Not asking for multiple reports per customer.

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