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antaeusa

221 posts

Master Geek


#175426 29-Jun-2015 13:12
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Hi,

I recently purchased a LG Nexus 5 and for a given contact I have a 0800 number. When I am within the text window it automatically adds the +64 to a number when I click on the Call icon to call. Any ideas with regards to removing that? To get around this, I had to go into Contacts and then search for the contact and ring via that because it doesn't have the +64 for it.

Thanks.

Peace
Andrew

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nzgeek
619 posts

Ultimate Geek
+1 received by user: 52


  #1333788 29-Jun-2015 23:09
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I'm pretty sure I must work with @antaeusa because the exact same problem came up with a colleague today. We managed to come up with a fix.

The problem: When you viewed someone's contact info from within Hangouts, the app would convert their local numbers into international forms. In other words, 09 => +64-9, 021 => +64-21, 0800 => +64-800...

In theory, the 0800 and +64-800 prefixes should man the same thing. They do when you're on 2degrees, but not on Vodafone.

The fix: Use Google Messenger for SMS instead of Hangouts. Messenger doesn't mess with phone numbers like Hangouts does, and the 0800 worked as expected.

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