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NzVanFan

69 posts

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#318218 27-Dec-2024 21:29
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Anyone got any ideas on this problem?

 

 

 

We just set up two S24's. One migrated from an A52 5G, the other from an A53. When using Snapchat, the one from the A52 let's us use the wide angle lens. It has the 0.6, 1x, 2x display on the screen.

 

 

 

The other one though does not? We can't get the wide angle lens on snapchat, it only has pinch to zoom and not the display of 0.6, 1x, 2x etc.

 

 

 

Both are using the same version of Snapchat. I'm struggling to figure out what's going on. Anyone seen similar and solved it?

 

 

 

This only seems to be happening with Snapchat and all the permissions look the same on both devices.


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NzVanFan

69 posts

Master Geek
+1 received by user: 2

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  #3326098 30-Dec-2024 08:03
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Okay - still not quite sure what the problem was but having cleared the cache and then removing some third party launcher that my daughter had put on it seems to now be working.  Current problem is the selfie camera is now really laggy when filming / grainy when taking photos but this looks to be a known S24 thing so I'll play around with that.  Thanks for everyone's help.


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