Hi all, my 23 month old Acer A501 tablet bricked itself over the weekend. Dead stock, never had a custom ROM on it etc. All attempts at getting it going point to dead internal flash memory - judging by the interwebs this sounds like a known issue with a bad Samsung flash part.
Called Acer - they say because it is out of warranty they want AUD$230 to even look at it. Consumer Guarantees Act says that goods must be of acceptable quality and have a reasonable lifespan. Acer stated outright that this is not a known issue - despite many forum posts around the world about it (and even an analysis on the Cyanogenmod site regarding the faulty part). So they are refusing to look at it under the CGA and won't let me speak to anyone in their NZ service centre - I've escalated this with them and am awaiting feedback from a 'manager' in their Philippines centre.
What are the thoughts here on a reasonable lifespan for a 10" Tablet - is 2 years unreasonable?