Disable Software OTA Update or Notification

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Dairyxox

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#144293 14-May-2014 09:42

Hi All,

We use a bunch of Samsung Android tablets at work, these are provided to the necessary staff.

95% of the time they are used while mobile, using 3G network connectivity.

Each device is currently allocated 200mb per month. This is fine for the intended purpose.

The issue I'm trying to work around is that they get pushed notifications about software update. We don't want staff to update while on 3G as it will eat their monthly allowance. Its alright to tell staff "don't do updates" but it only takes a wrong tap, and bye-bye data.

I want to either disable the notification, OR disable the updates entirely (so we can manually update in a more manageable way)

After reading around a bit one easy work around was to long press on the notification , select 'app info' - to identify the culprit, and to "Turn Off" the app. (Not sure if this 'fix' persists through reboots).

Does anyone know?

timmmay

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#1043462 14-May-2014 09:49

Play Store -> Settings -> General -> Notifications (untick)

Source: first hit on google.

nathan

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#1043465 14-May-2014 09:54

are you using an MDM?

Dairyxox

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#1043467 14-May-2014 10:13

timmmay: Play Store -> Settings -> General -> Notifications (untick)

Source: first hit on google.

Thanks, I'll give this a try.
I did actually read around before creating this thread. I'm not so worried about app updates, more the Samsung Android OS update, which I'm not sure are triggered from the play store, but samsungs own push app??

Nathan:
Nope, we're not using any MDM solution currently. Not sure if it's necessary at this stage.

1eStar

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#1043503 14-May-2014 10:36

Samsung Android OS updates are a rarity. And if the tablets were first announced for sale by Samsung more than 18 months ago, then it is very unlikely that there will be any OS updates occurring.

Stu

Hammered
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#1043509 14-May-2014 10:39

Usually in System Settings under something like About Device and then Software Update and take the tick out of the Auto Update box.

timmmay

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#1043513 14-May-2014 10:40

From this search I found this page.

You can disable the notification to install the update. Go to settings - application manager - all - Google services framework. Hit disable, and you won't see it again until you reactivate. Not so doomed!

Dairyxox

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#1043531 14-May-2014 10:56

Google skill are fine, but it works better if you know the right keywords, which I'm not so familiar with when it comes to android. Obviously its familiar to you.

The thinly veiled attitude is not appreciated.

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timmmay

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#1043539 14-May-2014 11:15

You're welcome ;) Sorry for the attitude, but when people ask questions easily answered by putting obvious terms in google you do get a bit of attitude.

bradstewart

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#1044945 14-May-2014 17:03

You can stop OS updates by going to Settings > About Device/Phone > Software Updates. Uncheck the 'Auto update' option and also make sure to check the 'Wi-Fi only option'.

To disable updates for Samsung Apps, go to Settings > Apps > All, find and tap on 'Samsung Apps' and hit the Disbale/Uninstall updates button. It will then ask if you wish to uninstall updates for the app before it can disable it. Tap yes or Ok. This is easier than trying to navigate their horrid app store and disable the updates and notificiations.

Less attitude about searching would have been helpful, for those not as familiar with the ins and outs of Android like some around here, searching for help generally just results in other threads of people asking the same questions and only getting excessive amounts of snark about their Google skills as a reply.

timmmay

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#1044954 14-May-2014 17:23

Ok, ok, I'll play nice even when people ask simple questions. I ask enough of them myself. Apologies to Dairyxox and anyone offended.