Help required to retrieve data from Xiaomi Redmi 4x

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u13turbo

132 posts

Master Geek
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Topic # 231859 16-Mar-2018 18:52

My partners phone(Redmi 4x) has got a damaged screen, which makes it impossible to unlock with the pin code. She has bought a new phone but is wanting to get all the photos, videos, contacts etc from the Redmi onto her new phone.

I have had a google search for ideas, one was to download MiPCSuite(Xiaomi software) which can allow you to unlock and retrieve data. Problem is the phone will not connect at all to this software...

Im hoping that some clever person on here has the knowledge I require!

Thanks in advance

andrewNZ

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Reply # 1978836 16-Mar-2018 19:01

Let's try the easy way first. Does she have a google account (or any other for that matter) on this phone that has already synced all this data. If no, have you actually checked.

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HowickDota

394 posts

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Reply # 1978839 16-Mar-2018 19:29

Get a USB otg adapter and connect a mouse? I'm not sure if the mouse cursor works on the lock screen though.

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u13turbo

132 posts

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Reply # 1978844 16-Mar-2018 20:13

I did see something about OTG adapters. But from what I seen they are only compatible with a very small range and the redmi 4x wasnt compatible.

Also, no i dont think Google account was ever registered to backing up the data..

Thanks

richms

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Reply # 1978858 16-Mar-2018 21:06

Well the redmi notes are all fine with an OTG cable, so that is worth a shot for the tiny price of them.

Richard rich.ms

hbngan

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Reply # 1978860 16-Mar-2018 21:11

why don't you get a new screen, AliExpress has these for about $15

richms

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Reply # 1978861 16-Mar-2018 21:14

They are super fiddly to swap out. I did my redmi note screen and it was really tiny screws, annoying connectors etc. Doubt the mall screen swap guy would do it with a screen that they didnt supply.

The glass on the cheap mi phones seems to be made out of something super breakable, not gorilla glass for sure!

Richard rich.ms