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clarksca

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#92728 4-Nov-2011 22:27
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Hey guys,

I have an HTC Sensation and have noticed that there is an update available. when I install it on my phone it reboots then comes up with a screen with a android and a triangle with a ! in it. I have factory reset my phone but still no luck have contacted htc they were no help too. Any ideas? 

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lostangel
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  #564004 3-Jan-2012 13:31
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This affects my sensation also, which is running the stock rom(although rooted and s-off).

 

Has anyone managed to find a fix for this(apart from not updating).

 

 



michaelmurfy
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  #564031 3-Jan-2012 15:34
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The issue is caused by having a non-standard recovery image on the device (eg clockworkmod) - If you try to install a official update it will fail, the only way to fix this is to totally flash back to the standard HTC recovery image. 




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clarksca

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  #564505 4-Jan-2012 22:39
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Hey Michael remember I tried that and it didn't work.



michaelmurfy
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  #565539 6-Jan-2012 21:57
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clarksca: Hey Michael remember I tried that and it didn't work.


Yep, I have noticed with HTC devices as soon as you mess with the recovery /at all/ updates will fail, the other way is to send the phone away for a software reflash (which Cam did) - sometimes a flash to the default firmware/recovery image fixes it.




Michael Murphy | https://murfy.nz
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