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51 posts

Master Geek
+1 received by user: 4


Topic # 94456 12-Dec-2011 10:48
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Hi,

You would think changing the account password would be a very easy task! Not to be.
I decided about time to change my google apps account password. 

I have a garmin asus A10 phone with android 2.1 installed. Tried to remove google account from sync but this requires a master clear. There seems to be no option to change the password of a google account sync.

I now get a error when google sync tries to sync. "Google talk failed to login. if this is a google apps account,confirm that chat service is enabled for this account". I've checked this service is enabled in google apps settings.

Any help here would be appreciated. I guess I could do a master clear.

Thanks

Regards
Scott
 

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4123 posts

Uber Geek
+1 received by user: 842
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  Reply # 556852 12-Dec-2011 11:33
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Cant you just log into your account and then go to here https://accounts.google.com/EditPasswd?hl=en ?



51 posts

Master Geek
+1 received by user: 4


  Reply # 556875 12-Dec-2011 12:17
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Thats what I did to change my password. The problem is on my device in that there is no way to update the password stored on the google sync account.

I use google apps in my browser (mail etc), so trouble on that end.

Regards
Scott

 
 
 
 


1574 posts

Uber Geek
+1 received by user: 11


  Reply # 556895 12-Dec-2011 12:42
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Usually it should just re-prompt for a password when there is any sync activity, shouldn't it?
At least, that's what my experience has always been when changing my password.

Try checking/refreshing your gmail account to get the latest email messages, and it should re-prompt you for the new password.

264 posts

Ultimate Geek
+1 received by user: 12


  Reply # 556904 12-Dec-2011 12:51
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Not sure of the correct way to change your password, but I noticed when you put a different SIM card into your phone, Android will prompt you to re-enter you Google account password/s. I've got Android 2.2 though - it might work for your 2.1 phone.

Maybe do that to force the phone to ask you?



51 posts

Master Geek
+1 received by user: 4


  Reply # 556909 12-Dec-2011 12:58
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dontpanic42: Usually it should just re-prompt for a password when there is any sync activity, shouldn't it?
At least, that's what my experience has always been when changing my password.

Try checking/refreshing your gmail account to get the latest email messages, and it should re-prompt you for the new password.

.
No prompt, just warning (triangle) stating the above error message. I've tried refreshing / clearing cache etc. Nothing seems to force a password change.

Thanks 

1574 posts

Uber Geek
+1 received by user: 11


  Reply # 556913 12-Dec-2011 13:03
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Can you open the notification drop down menu and select that warning triangle?
Does that then prompt you for a password?



51 posts

Master Geek
+1 received by user: 4


  Reply # 556918 12-Dec-2011 13:07
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dontpanic42: Can you open the notification drop down menu and select that warning triangle?
Does that then prompt you for a password?


When selecting error message, displays Authentication error - Google talk failed to login. If this is a google apps acount, confirm that chat service is enabled for this account. No password prompt.

Stange because I've never used google talk or chat.

Thanks
Scott
 

1574 posts

Uber Geek
+1 received by user: 11


  Reply # 556922 12-Dec-2011 13:14
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Try going in to Settings --> Applications -->Manage Applications --> All

Go to both the Gmail and Google Services Framework.
On both, select Force stop, and then Clear Data.

That might do it?

It may also be worth doing the Force stop and Clear data thing on the Talk  application entry as well.



51 posts

Master Geek
+1 received by user: 4


  Reply # 556930 12-Dec-2011 13:26
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dontpanic42: Try going in to Settings --> Applications -->Manage Applications --> All

Go to both the Gmail and Google Services Framework.
On both, select Force stop, and then Clear Data.

That might do it?

It may also be worth doing the Force stop and Clear data thing on the Talk  application entry as well.


Doesn't seem to make any difference. After doing that google talk wont even load.

Thanks

Scott
 



51 posts

Master Geek
+1 received by user: 4


  Reply # 556941 12-Dec-2011 13:47
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minigopher17: Not sure of the correct way to change your password, but I noticed when you put a different SIM card into your phone, Android will prompt you to re-enter you Google account password/s. I've got Android 2.2 though - it might work for your 2.1 phone.

Maybe do that to force the phone to ask you?


Can confirm removing sim and replacing with another sim works! When rebooting with new sim asks for new password. Also does the same when rebooting to original sim. Good to get this sorted. Something so simple to fix!

Thanks for your help /tip. 

Regards
Scott
 

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