X5 IDEOS password problem

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dukester

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#95368 1-Jan-2012 15:19

I'm not sure what I did to upset things, but I have a strange problem with loging onto android market app and gmail app on phone. It asks me for password, which it keeps saying I entered wrong password, re enter. I can log on to my gmail mail account using the web browser on phone.
The strange part is I can log onto android app store on computer and my gmail account.
(no hair left to pull out)

dontpanic42

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#563518 1-Jan-2012 16:22

Perhaps you have enabled 2-step authentication on your gmail/google account?
This would require you to set up application specific passwords for things like android/iOS devices.

So, if you have enabled 2-step authentication, and you are trying to use your standard gmail password on the gmail/market app, it won't accept it.

dukester

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#563521 1-Jan-2012 16:31

Yes, 2-step authentication was enabled. Now disabled and all is working. A big thankyou.

dontpanic42

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#563543 1-Jan-2012 17:30

dukester: Yes, 2-step authentication was enabled. Now disabled and all is working. A big thankyou.

For the sake of security, I would be inclined to keep 2-step authentication on, and just create application specific passwords for your mobile devices etc.

You can create these application specific passwords via your main google account page.

:-)