[WXC/VFX] WxC ADSL down?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] WxC ADSL down?

scottjpalmer

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#20361 23-Mar-2008 10:48

I'm not even going to try ringing the helpdesk, 3 - 4 WxC ADSL connections that I know of have just gone down. If anyone has any info, please post it here :-)

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#118164 23-Mar-2008 10:50

Same!! Just posted on same issue.

scottjpalmer

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#118167 23-Mar-2008 10:54

Ha ha so you did. If my 3G / GPRS wasn't so flaky I woulda beat ya :-p Vodafone now would be a real good time to turn UMTS 900 back on around here!!!

freitasm

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#118168 23-Mar-2008 10:56

Ooops. I hope they fix it quickly. I recommend the in-laws to move to XNet and VFX because Telecom wouldn't allow them to keep their number when they moved - so I hope this comes back up quickly before they realise and complain to me that "this new telephone system is not working".

Their first question when I told them things would go "over the Internet" was "is it reliable?"

So let's make it quick!

radiotech

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#118169 23-Mar-2008 10:56

Xnet ADSL = unreliable.
XTRA DIALUP = ++

scottjpalmer

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#118170 23-Mar-2008 10:56

And it just came back

Fingers crossed . . .

freitasm

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#118171 23-Mar-2008 10:57

Yes... Just before I posted a test call to the VFX number returned "The party you are trying to reach is not avaialble". Now it's ringing.

radiotech

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#118172 23-Mar-2008 11:00

It's back!!
I have a bunch of Xnet connections around the country at different offices and I monitor them all online.

Was on dialup and saw them all come back on so swapped my dialup cable for the ethernet one!

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scottjpalmer

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#118173 23-Mar-2008 11:00

Thats the first time in 12 or so months I've had an issue, as long as it is isolated I'm still very happy with WxC :-)

Oh and I see I did beat you to post radiotech :-p

radiotech

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#118174 23-Mar-2008 11:00

I still can't get through to the Xnet helpdesk mind you.

radiotech

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#118175 23-Mar-2008 11:01

*I must of been too slow unplugging my DSL filter and plugging in my backup...dialup.

wlgspotter

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#118176 23-Mar-2008 11:03

It seems to be happenning in "phases"..

Mine (I'm in Churton Paerk, Wellington) has just gone from about 10:30am onwards, and just got back up a few minutes ago...

Of course tried calling their helpdesk on my mobile (I'm on Fusion and thus my VFX/phone lines went dead) and couldn't even get to 0800123123 (couldn't even reach the number on my mobile - sort of an invalid number tone and not even ringing!).. Had to dial their direct number in Auckland. But of course I was "put in the queue" and didn't manage to talk to anyone, waited for about 20+ minutes and my ADSL line went back up before I hung up of the call to tech support.

MW

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#118177 23-Mar-2008 11:03

ADSL still down here in Wellington. Phones too (as on fusion). Cannot get through to the technical response number using neighbour's phone.

scottjpalmer

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#118179 23-Mar-2008 11:05

MF's family are in Wellington and theirs has come back online . . .

Bletch

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#118180 23-Mar-2008 11:07

I'm in Lower Hutt - connection went down around 10:30, and came back up a few minutes ago. The errors appear to have been ppp-related (unable to connect to PPPoA server, or PPP authentication failed). The DSL connection was rock solid the entire time.

scottjpalmer

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#118181 23-Mar-2008 11:09

Likewise here in Pukekohe

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