[WXC/VFX] WxC ADSL down?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] WxC ADSL down?

scottjpalmer

5971 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#20361 23-Mar-2008 10:48

I'm not even going to try ringing the helpdesk, 3 - 4 WxC ADSL connections that I know of have just gone down. If anyone has any info, please post it here :-)

1 | 2 | 3

22 posts

Geek
Inactive user

#118164 23-Mar-2008 10:50

Same!! Just posted on same issue.

scottjpalmer

5971 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#118167 23-Mar-2008 10:54

Ha ha so you did. If my 3G / GPRS wasn't so flaky I woulda beat ya :-p Vodafone now would be a real good time to turn UMTS 900 back on around here!!!

freitasm

BDFL - Memuneh
79147 posts

Uber Geek

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#118168 23-Mar-2008 10:56

Ooops. I hope they fix it quickly. I recommend the in-laws to move to XNet and VFX because Telecom wouldn't allow them to keep their number when they moved - so I hope this comes back up quickly before they realise and complain to me that "this new telephone system is not working".

Their first question when I told them things would go "over the Internet" was "is it reliable?"

So let's make it quick!

radiotech

22 posts

Geek
Inactive user

#118169 23-Mar-2008 10:56

Xnet ADSL = unreliable.
XTRA DIALUP = ++

scottjpalmer

5971 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#118170 23-Mar-2008 10:56

And it just came back

Fingers crossed . . .

freitasm

BDFL - Memuneh
79147 posts

Uber Geek

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#118171 23-Mar-2008 10:57

Yes... Just before I posted a test call to the VFX number returned "The party you are trying to reach is not avaialble". Now it's ringing.

radiotech

22 posts

Geek
Inactive user

#118172 23-Mar-2008 11:00

It's back!!
I have a bunch of Xnet connections around the country at different offices and I monitor them all online.

Was on dialup and saw them all come back on so swapped my dialup cable for the ethernet one!

Mighty Ape

Shop now on Mighty Ape (affiliate link).

scottjpalmer

5971 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#118173 23-Mar-2008 11:00

Thats the first time in 12 or so months I've had an issue, as long as it is isolated I'm still very happy with WxC :-)

Oh and I see I did beat you to post radiotech :-p

radiotech

22 posts

Geek
Inactive user

#118174 23-Mar-2008 11:00

I still can't get through to the Xnet helpdesk mind you.

radiotech

22 posts

Geek
Inactive user

#118175 23-Mar-2008 11:01

*I must of been too slow unplugging my DSL filter and plugging in my backup...dialup.

wlgspotter

330 posts

Ultimate Geek

ID Verified

Lifetime subscriber

#118176 23-Mar-2008 11:03

It seems to be happenning in "phases"..

Mine (I'm in Churton Paerk, Wellington) has just gone from about 10:30am onwards, and just got back up a few minutes ago...

Of course tried calling their helpdesk on my mobile (I'm on Fusion and thus my VFX/phone lines went dead) and couldn't even get to 0800123123 (couldn't even reach the number on my mobile - sort of an invalid number tone and not even ringing!).. Had to dial their direct number in Auckland. But of course I was "put in the queue" and didn't manage to talk to anyone, waited for about 20+ minutes and my ADSL line went back up before I hung up of the call to tech support.

MW

20 posts

Geek

#118177 23-Mar-2008 11:03

ADSL still down here in Wellington. Phones too (as on fusion). Cannot get through to the technical response number using neighbour's phone.

scottjpalmer

5971 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#118179 23-Mar-2008 11:05

MF's family are in Wellington and theirs has come back online . . .

Bletch

30 posts

Geek

#118180 23-Mar-2008 11:07

I'm in Lower Hutt - connection went down around 10:30, and came back up a few minutes ago. The errors appear to have been ppp-related (unable to connect to PPPoA server, or PPP authentication failed). The DSL connection was rock solid the entire time.

scottjpalmer

5971 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#118181 23-Mar-2008 11:09

Likewise here in Pukekohe

1 | 2 | 3