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Topic # 150765 2-Aug-2014 11:50
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Ok,

I'm looking at cancelling my Sky connection because I might be lucky to watch it 5 hours a week given that most of what I'm watching I can do online. I know I have a cancellation fee because it is under 12 months however the cancellation calculator page doesn't seem to make any sense:

https://skytv.custhelp.com/app/answers/detail/a_id/299/kw/Early%20Termination%20Fees

According to that I'd owe them $376 which seem bizarre given that if I cancelled it after only having them for two months I would only owe them $125. I would have thought that the closer you are to the end of your contract the lower the cancellation fee. Is that website incorrect or is this Sky's strange mathematics?




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  Reply # 1100587 2-Aug-2014 12:02
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It's either bizarre or it's a count down calculator i.e. months remaining not months since contract began.

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  Reply # 1100597 2-Aug-2014 12:13
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You've got it backward - with two months left you'd owe them $125, with 8 months left you'd owe them $376 (assuming HD sky). As far as I can tell you'd be just as well off to downgrade to basic sky, it's about the same price as the cancellation fee.

I don't even have a TV aerial, let along cable TV. Too much crap on with too many ads.




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  Reply # 1100602 2-Aug-2014 12:39
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timmmay: You've got it backward

Technically it's Sky that has it backward; the documentation states to select the month you're on, not the number of months remaining.

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  Reply # 1100614 2-Aug-2014 13:28
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Behodar:
timmmay: You've got it backward

Technically it's Sky that has it backward; the documentation states to select the month you're on, not the number of months remaining.

 

 

"Argh, this website is too damned confusing, bu*ger it, lets just keep the Sky"....

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  Reply # 1100724 2-Aug-2014 17:15
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or downgrade to "broadcast only" option - $18.70/month for FTA channels.

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