Hi guys, I'm hoping you can help me out with a dispute:
- How long do you think a phone should last?
or more specifically:
- How often should you reasonably be expected to replace a mobile phone?
By way of example, my iPhone 4 lasted at least 5 years (3 years with me, 2 with my dad) and was only sold after we both upgraded. My Nexus 5 lasted 2.5 years before I upgraded - due to a broken/defective microphone. I still use that phone (now 4 years old) as a backup for GPS / Running / Movies etc. and it still runs great.
Phones are typically sold on a 24 month payment contract, so I would have though it reasonable to argue that they should be able to last at least 3 years before needing replacement. I am very interested in your thoughts!