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shazbot

18 posts

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#4203 13-Jun-2005 13:05

This is not meant as an attack against one mobile company or another. It's also not meant as whinging just for the sake of it. Really, I just hope that this might be of some help to someone who is not yet on 027, who is enticed by $10TXT but is not aware of some of the differences in the networks. This is written from the perspective of someone who uses his phone mostly for txting, so I'm not sure how applicable these issues are to the average reader of this site. To me they are significant enough to write about:

-No caller ID for text messaging. You have to open a txt to see who it is from. (someone correct me if this is phone limitation and not a network limitation).

-Limit of 160chars for text messages. Although this limit exists on Vodafone as well, most 021 phones allow you to keep typing past the 160 limit. Besides having the ability to send long txt messages in a practical way, this also allows you to easily write your full message in one go, and then go back and edit it down to under 160 chars, instead of having to go back and edit as soon as you hit the char limit. This can get very annoying, especially for someone like myself who often nears 1 or 2 chars from the limit.

-Low battery life when compared to most GSM phones. This seems to be one of those things that's known but not really talked about. I didn't know about it until I had already made the switch. But many 027 phones seem to have as little as half the stand-by life when compared to their GSM counterparts. I bought a Nokia 3205 and it was quite annoying to learn that Vodafone's 3200 equivalent enjoys a significantly higher talk-time and stand-by time. I was using a two-year-old old Sony T300 on Vodafone, not known for exceptional battery life, and it was quite disappointing to learn that I was actually "downgrading" from that.

-Inability to check balance by txt message. "bal" to 777 is a very convenient way to check your balance when in noisy / social situations, or when you don't want to drain precious battery life from your short-lived 027.

-Inability to top-up by txt message. Again, it's just more convenient and also more practical in noisier situations.

Perhaps, with voice/data, 027 offers benefits that Vodafone does not. I don't know. But, as a texter, I think that the $10/month pricing is counterbalanced by the lack of some practical features and poor battery life.

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cellman
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#15553 13-Jun-2005 13:25
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Hi

First all 027's have a party number displayed in the message. If you have it in your phone book some will show the name.

The 160 limit comes from GSM , TNZ set it to that to be compatible with voda , the phones can go upto 255. The reason you can keep typing on a newer GSM phone is because after 160 chars the phone switches to EMS, which also is what the Later kyocera's do. however you are now sending more than 1 sms , take the chars devide by 160 and that is the total sms's you will be charged for.

Just beacuse the phone's look the same does not mean they are the same, some of Telecoms phones have standby for 14 days and 4 hours talk time..

I do agree TNZ needs to add the txt services and top up services , but that has nothing to do with there phones.



shazbot

18 posts

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#15557 13-Jun-2005 13:40

Hi,

"First all 027's have a party number displayed in the message. If you have it in your phone book some will show the name."

Yep, but this was my complaint. You can only see the name once you open the message. On Vodafone, I am alerted of the name in the new txt received notification - before I open the txt.


"however you are now sending more than 1 sms , take the chars devide by 160 and that is the total sms's you will be charged for."

Yes, I know this. But, when you are paying a flat-fee for 500 txts, why not send two instead of one if you want to type a long message? Long txts allow you to do that conveniently. Other than pricing, my other point still stands about having the ability to at least type out a long draft and then edit it down.


"I do agree TNZ needs to add the txt services and top up services , but that has nothing to do with there phones."

No, I did not think it did. Is Telecom's network technically able to provide these services? What I wonder is whether this is a limitation of their network or whether they just have not implemented these services. The bottom line, though, is that they are not available, whether or not that is the fault of the phones is irrelevant from my point of view.

 
 
 
 


taniwha
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#15558 13-Jun-2005 13:51
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What handset are you using?

Caller ID is there, but where it displays on your phone varies between handsets.

Some vodafone phones will split a sms that's bigger than 160, and some telecom phones will also do this. Looks like the handset you chose either does not, or you need to turn that feature on somewhere in the phone's menu.

Battery life is different for every handset, and also varies based on usage. If you're now sending/recieving 100 times more sms than you used to send, then your battery will be used up quicker. also, other featuers you may have turned on, like PushToTalk, will be a battery drain. It varies between handsets.

as for top up and balance.. that's one area that telecom needs to work on. I have a few Deaf friends, who would love $10 sms, but are unable to top up or check balance without relying on hearing friends. bad telecom!!

As for data, the method of charging varies a little between networks. I'm finding telecom is cheaper for what i want to do and faster. (i'm pulling emails, MSN chat and SSH)

If you were a heavy wap browser user, then vodagfone has better wap plans.

shazbot

18 posts

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#15569 13-Jun-2005 15:55

Thanks for your reply, taniwha. Originally, I'd purchased the Samsung X609 but I didn't like its menu layout and it was missing some essential features. It looked pretty cool, though! Anyway, I exchanged it for a Nokia 3205 which was actually a bit out of my price range but I like its interface much better. In retrospect, if I knew I were getting the 3205 I probably should have waited a while as I'm guessing it would be in for a price-drop fairly soon because it's fairly late in its life cycle. I saw it on sale for $100 off ($199) a while ago but I didn't take up the opportunity! Oh, well.

Regarding battery life, fair comment -- however, from what I've been reading, battery life is generally lower in CDMA phones. A friend of mine has an X609, lives in the Wellington CBD, and he gets barely over 2 days of stand-by, even when the phone is switched off at night... My GSM Sony T300 gets 7 days easily with a fair amount of txting use.

taniwha
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#15572 13-Jun-2005 16:11
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yeah, there's lotsa lower battery life cdmas out there, but if that's important then just choose one with a longer battery life.

that Samsung is tiny - and you pay for that tinyness with less battery life.

Nokia 3205 was my previous handset. it's cute, and the battery life is reasonable. There were some UI annoyances which they've fixed in later nokia handsets - but overall i really liked that phone.

alasta
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#15580 13-Jun-2005 19:47
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I've heard a lot of complaints about battery life on CDMA handsets, but the handsets that I've used have all been pretty good. My Kyocera 2235 and Hyundai TX115 both had good battery life, while my Sanyo 8200's battery life is nothing less than excellent.

tonyhughes
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#15584 13-Jun-2005 20:03
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Different brands of phones will display txt caller id in different ways.

My Sanyo displays the number (or name if available) as the first thing displayed in lists of messages.

Taniwha - there are lots of deaf people in our family. I set up their mobiles with dialling strings and pauses to allow them to top up on their own.

Off the top of my head its something like 0800323232ppp1pp1p or similar. I think extra pauses were to failsafe it (didnt work sometimes with single pauses i think). Sorry I dont have a prepaid phone to check. I also had to tell them to wait until the call timer hit about 30 seconds before entering the card number.

We only have one on prepaid now, and he is so much more independant now - he is 18 and would NEVER ask a store attendant to top up his phone, so used to drive to our house to get us to do it.

 
 
 
 


tonyhughes
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#15585 13-Jun-2005 20:04
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My Sanyo battery life is great, although since I started using P2T it is draining quicker.

riahon
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#15604 14-Jun-2005 07:47
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Didnt realise there were Deaf friendly ppl on this forum. Great to see. My wife is Deaf and prepaid (before $10 txt) was annoying, nice trick about top up with the pauses disenchanted, nice.
We have gotten around it now with Onebill, so much simpler and I know there are no voice calls made so basically her phone only costs $10 per month.

I agree that telecom should have a sms text balance/ top up service. This lack of service is one of the major reasons why some Deaf wont switch, they want autonomy. I have even seen them switch back to voda purely because of this. Saving money via $10 text was not as important as being independant. Having to rely on hearing ppl to help them is not an option.

taniwha
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#15606 14-Jun-2005 09:01
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I'm HH.

the prepay cards come with instructions saying what button to press, so i've followed that at times when it's too noisy for me to hear my phone.

i buy topups online, and since they require my mobile number to do the purchase, you'd think they'd just do the top up -but instead they email it to me, and i gotta keep enough credit in the prepay to be able to pull down my gmail - and then ring that 0800 number. It takes about 20 minutes to do a topup. That's annoying for anyone, Hearing or Deaf :-)



sbiddle
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#15608 14-Jun-2005 09:59
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I recall a deaf friend telling me probably 4 or 5 years ago that Vodafone had a special plan for deaf customers that offered cheap SMS. Does anybody know if this still exists?


shazbot

18 posts

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#15612 14-Jun-2005 10:17

This thread sure took an interesting turn...

I hadn't even thought of those who are hard of hearding or deaf. Has anyone here ever brought these complaints to Telecom? I saw some TV ad last night about txting something to 444 on Telecom, and they'll tell you the Anytime rate for what you asked. I didn't quite catch the details. Surely, though, it seems a bit silly that they got this service up and running weeks after the launch of the new Anytime, while people have been topping up and checking their balance for several years, and they do it much more often than checking their Anytime rates.

tonyhughes
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#15613 14-Jun-2005 10:21
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I havent bought these complaints to Telecom. Generally the person making a complaint would take it to the person/company concerned themselves :-P

(Seriously, write them a letter or an email - you can do it here)

Havent heard of 444 sorry.

shazbot

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#15618 14-Jun-2005 10:38

Thanks for the link, Disenchanted. I sent a complaint. I'm not sure I'm going to receive the answer I want, but I suppose that if I talk the talk I should at least let them know about it instead of just grumbling.

tonyhughes
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#15619 14-Jun-2005 10:41
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Well done. Im proud of how far you have come in such a short thread of time :-)

Be sure to let us know about any response you get.

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