Watching Spark Sport (including launch and pricing)

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#2225148 26-Apr-2019 00:37

The Herald has been bashing SKY and Sparksport forever, nothing new there.

As for the Hockey, there was a live satellite feed on Optus D2 I didn't watch it so not sure if there were technical issues with the feed itself.

mattwnz

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#2225149 26-Apr-2019 00:45

Oblivian:

Herald caught wind too.

https://www.nzherald.co.nz/sport/news/article.cfm?c_id=4&objectid=12225275

Will Duke be in HD for the RWC? I hope so. Really things should be 4k now, as we have had HD broadcasting in NZ for over a decade, but still only some channels are in HD.

ockel

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#2225176 26-Apr-2019 07:56

Apsattv:
The Herald has been bashing SKY and Sparksport forever, nothing new there.

As for the Hockey, there was a live satellite feed on Optus D2 I didn't watch it so not sure if there were technical issues with the feed itself.

Not true. The Herald has been a Spark Sport apologist forever. You should compare articles written by different Herald reporters. It's been noted on Sharetrader too.

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ockel

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#2225178 26-Apr-2019 07:59

mattwnz:
Oblivian:

Herald caught wind too.

https://www.nzherald.co.nz/sport/news/article.cfm?c_id=4&objectid=12225275

Will Duke be in HD for the RWC? I hope so. Really things should be 4k now, as we have had HD broadcasting in NZ for over a decade, but still only some channels are in HD.

Duke is HD but only for Freeview terrestrial viewers. Don't know if TVNZ has any intention of moving it to HD, given its paltry number of viewers.

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Niscoupe

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#2225182 26-Apr-2019 08:17

Interesting that Spark Sport cannot be added on to your existing Spark account...would be nice to have it all on the same account..

trig42

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#2225243 26-Apr-2019 09:12

Who is going to sign up for the earlybird RWC package ($60 in May)?

I was going to.

I am having second thoughts now. I kind of hoped they'd have it pretty good by now - I mean the FIH game yesterday would hardly have drawn a huge audience, and they couldn't even get that right.

There will be some pretty stressful meetings at SparkSport HQ today I'm thinking. If there aren't, there probably should be.

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Oblivian

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#2225285 26-Apr-2019 09:22

trig42:

There will be some pretty stressful meetings at SparkSport HQ today I'm thinking. If there aren't, there probably should be.

Or happened already..

https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=12225374

networkn

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#2225367 26-Apr-2019 09:46

Well, the blame shifting has started as predicted. What happens if a person forgets to "manually" start the stream of the RWC games? Defies belief that a provider the size of their upstream would be relying on manual processes for this in 2019.

I am not a hockey fan so not affected by this issue, but I can absolutely understand peoples concern.

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#2225368 26-Apr-2019 09:46

trig42:

Who is going to sign up for the earlybird RWC package ($60 in May)?

I was going to.

I am having second thoughts now. I kind of hoped they'd have it pretty good by now - I mean the FIH game yesterday would hardly have drawn a huge audience, and they couldn't even get that right.

There will be some pretty stressful meetings at SparkSport HQ today I'm thinking. If there aren't, there probably should be.

Was the issue Sparks platform, or where the content comes from. As in anything that was attempting to stream is would have had a problem or was it just spark?

I mean there's issues, and then there's stuff out of any platforms control

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trig42

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#2225370 26-Apr-2019 09:50

The issue apparently was with iStreamPlanet in the US. Someone there forgot to turn it on.

I wold say then, that the issue is with the platform, because anything that relies on a human being to remember to do something is bound to fail.

Spark Sport say that it will be automated by the time RWC comes along, but do you believe/trust them? They have a bit of trust to build, and it will all come tumbling down if there is but one glitch in that first game of the RWC...

nzkc

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#2225373 26-Apr-2019 10:01

Oblivian:

Or happened already..

https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=12225374

"Someone at iStreamPlanet was supposed to manually turn on the livestream but didn't realise the game had started."

What the.....! They're (iStreamPlanet) manually doing stuff? Thats shocking. It should be automated at a particular time.

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tdgeek

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#2225379 26-Apr-2019 10:05

networkn:

Well, the blame shifting has started as predicted.

Who predicted that? Link?

Do you know Sparks role in a livestream event (if there is one) and do you know the providers role?

And was it incorrect that its clearly stated that the fault lie with the provider? If Spark made up a story so as to blame their provider, well, umm, yeah, nah.

ockel

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#2225399 26-Apr-2019 10:55

tdgeek:
networkn:

Well, the blame shifting has started as predicted.

Who predicted that? Link?

Do you know Sparks role in a livestream event (if there is one) and do you know the providers role?

And was it incorrect that its clearly stated that the fault lie with the provider? If Spark made up a story so as to blame their provider, well, umm, yeah, nah.

So if I subcontract to someone then I can't be at fault for their failures?

Sorry Mr customer, I won't meet your software development timeline as the sub contractor can't do it.
Sorry Mr customer the building won't be compliant as the subcontractor did shoddy work. Not our fault.

Farcical excuse. Other than the website going down (is it even hosted by Spark??) then Spark can't be blamed for anything, right?

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ockel

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#2225403 26-Apr-2019 11:05

trig42:
The issue apparently was with iStreamPlanet in the US. Someone there forgot to turn it on.

I wold say then, that the issue is with the platform, because anything that relies on a human being to remember to do something is bound to fail.

Spark Sport say that it will be automated by the time RWC comes along, but do you believe/trust them? They have a bit of trust to build, and it will all come tumbling down if there is but one glitch in that first game of the RWC...

Personally I can't believe that it would take 30 minutes to pick up the phone and call someone in the US to get them to start the process.

Yes, it was 30 minutes after the event started before streaming commenced. Viewers lost that first 30 minutes of the event - watch from start was not from the start but well into the second quarter.

Were Spark communicating with istreamplanet by telegraph?

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tdgeek

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#2225406 26-Apr-2019 11:11

ockel:
tdgeek:

networkn:

Well, the blame shifting has started as predicted.

Who predicted that? Link?

Do you know Sparks role in a livestream event (if there is one) and do you know the providers role?

And was it incorrect that its clearly stated that the fault lie with the provider? If Spark made up a story so as to blame their provider, well, umm, yeah, nah.

So if I subcontract to someone then I can't be at fault for their failures?

Sorry Mr customer, I won't meet your software development timeline as the sub contractor can't do it.
Sorry Mr customer the building won't be compliant as the subcontractor did shoddy work. Not our fault.

Farcical excuse. Other than the website going down (is it even hosted by Spark??) then Spark can't be blamed for anything, right?

Stop making things up. My post was quite clear. As its Spark product, they wear all blame. Should they state it was their provider, its still Sparks issue, clearly, so you are saying its not correct or allowed to advise the customers who or what caused a fault? So you would prefer secrecy? Non transparency? Stating that this last issue was the providers fault, what the future will mean for that issue, that the vast majority of livestreams went fine. In fact only 3 were a problem of the many that have streamed.

This is becoming a Sky like thread for some. Make stuff up, assume stuff, use that as fact. Personally, if we can see as much as we can as to what has gone wrong, why, and by whom , and what will be done about it, as well as the vast majority of feeds have been 100% fine, that's good information. Or we could look for things to bash.

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