opened my phone to see an email from netflix

 

We're sorry to say goodbye
Dear Morgenmuffel,
Unfortunately, we have not been able to resolve the issue with your payment and your membership has been cancelled.
Obviously, we’d love to have you back. All you have to do is restart your membership.

 

assuming it was some phishing bollocks, i went into my netflix account, on a different device, to see i now had no service attached to my account

Long story short, I restated my membership, using all my stored details

But what irks me is that there was no prior notification that there was an issue, i regularly get the "a new show has been added" emails, so i keep an eye out for the netflix ones

but nothing mentioning an issue

Is this normal?

The account had adequete money in it nothing is due to expire accountwise

Just a pain in the proverbial

Cheers