COVID-19: Which stores are open? | Which stores are fulfilling online orders? |

Forums › Health and fitness › COVID-19: Which stores are open? | Which stores are fulfilling online orders? |

heavenlywild

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#268549 25-Mar-2020 14:02

I thought as we start the nationwide lockdown it would be good to start a thread for us to share what's open and what stores are taking online orders.

As the situation evolves we can update accordingly.

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#2446315 25-Mar-2020 14:27

I'll start...

You will know pharmacies are open. For those not wanting to go out, Chemist Warehouse is taking online orders.

trig42

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#2446327 25-Mar-2020 14:45

Warehouse and Noel Leeming - not opening, no online

JB HiFi - Online ordering available, but won't ship till after lockdown.

Paul1977

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#2446369 25-Mar-2020 14:49

I don't know which ones are open, but it really does need to be limited to truly essential services. To me this doesn't include most online stores, as someone still needs to pick the order, and someone needs to dispatch it, someone needs to deliver it. Everyone who is part of the delivery chain is not at home.

Couriers are classed as an essential service, but how many of the goods they are delivering are actually essential?

It seems like a lot of businesses are classing themselves as essential services when the just aren't (see The Warehouse).

Handsomedan

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#2446371 25-Mar-2020 14:49

PB Tech. Taking orders today - hoping to get them out today. If not - wait until after lockdown.

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Paul1977

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#2446373 25-Mar-2020 14:50

trig42:

Warehouse and Noel Leeming - not opening, no online

JB HiFi - Online ordering available, but won't ship till after lockdown.

As it should be.

mattwnz

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#2446386 25-Mar-2020 14:55

Any one know the process if washing machine or fridge dies and parts aren't attainable and a new one is required to live healthily and safely?

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traderstu

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#2446388 25-Mar-2020 14:56

Aliexpress is working fine. 10yr anniversary sale in a couple of days

meesham

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#2446400 25-Mar-2020 14:58

We're going to be manually checking every online order that comes through and put every non-essential service purchaser on hold until after the lockdown (with big notices about this before they complete the order). The volume of orders has already dramatically decreased this week so hopefully the customer service team aren't overwhelmed. We service the military, corrections, supermarkets and lots of rest homes so there's no way we can shut up shop.

I noticed that PBTech have the following in their top banner:

Expect delays for any online order placed on or after 23rd March, it's possible we may not be able to deliver your order before or during the level 4 lock-down

I thought the "may not be able to" was a bit cheeky (we're not a competitor).

ShinyChrome

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#2446401 25-Mar-2020 14:58

Well, like the rest of the Warehouse Group, Warehouse Stationary has finally updated their response to reflect that they are not actually an essential service and will not be fulfilling online orders from tomorrow until further notice. So I probably won't see my desk I ordered yesterday, not that I was really expecting to anyway.

heavenlywild

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#2446414 25-Mar-2020 15:07

meesham:

We're going to be manually checking every online order that comes through and put every non-essential service purchaser on hold until after the lockdown (with big notices about this before they complete the order). The volume of orders has already dramatically decreased this week so hopefully the customer service team aren't overwhelmed. We service the military, corrections, supermarkets and lots of rest homes so there's no way we can shut up shop.

I noticed that PBTech have the following in their top banner:

Expect delays for any online order placed on or after 23rd March, it's possible we may not be able to deliver your order before or during the level 4 lock-down

I thought the "may not be able to" was a bit cheeky (we're not a competitor).

Things can change I suppose. That's why I thought this thread is a useful way for us to know what's happening / changing.

RunningMan

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#2446447 25-Mar-2020 16:10

mattwnz: Any one know the process if washing machine or fridge dies and parts aren't attainable and a new one is required to live healthily and safely?

It was tabled at the midday press conference today. Don't think there was a specific answer but had already been recognised as an issue and being looked at.

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Scott3

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#2446449 25-Mar-2020 16:17

RunningMan:

mattwnz: Any one know the process if washing machine or fridge dies and parts aren't attainable and a new one is required to live healthily and safely?

It was tabled at the midday press conference today. Don't think there was a specific answer but had already been recognised as an issue and being looked at.

Given that Landry-mats are classes as an essential service, and remain available, if there is one in your area it is hard to argue that a washing machine is essential for health and safety. Also it is possible to hand wash clothes (not that I know how).

With the fridge, it is possible to live on food's that do not require refrigeration, although you may need to make more frequent supermarket visits.

But man either of those situation would suck badly, and result in increases social contact, something that we are avoiding...

old3eyes

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#2446456 25-Mar-2020 16:22

Handsomedan:

PB Tech. Taking orders today - hoping to get them out today. If not - wait until after lockdown.

I ordered a toner cart from them at the weekend. Status on their site is "Awaiting goods" so I'm not hopeful of see it anytime soon.

My inkcarts I ordered from Cartridge World at the same time have just arrived .

Regards,

Old3eyes

davidcole

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#2446458 25-Mar-2020 16:23

So if you're an essential service (lets say IT cos you're a geek) and your laptop, printer or ither sundry needs a part, component, or a whole new one. There isn't an option, as it's not essential enough?

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JaseNZ

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#2446465 25-Mar-2020 16:34

Pretty sure PBTECH will not be doing online orders, I think they were in talks with the gov re supplying essential services only. I am guessing they will close down the online ordering for the public.

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