Recalls - an amazing thing.

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Geektastic

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Topic # 173328 19-May-2015 19:31

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I've just had my car in Toyota for a week or so following a recall.

Toyota found that in some limited cases, transmission fluid could leak into the area where the CVT belt is and cause the belt to degrade and eventually snap.

They recalled all the affected vehicles and replaced the transmissions - mine alone cost them $10,000 or so to do the job. The car is worth about that so would have been easier for them just to buy it off me! Same dealer offered me $9,000 trade in a few months ago...!

Car drives great and it set me to thinking - there can't be many other consumer goods you can buy where the manufacturer will contact you 10 years after the product was made and replace faulty parts foc. I suppose safety issues are one thing - but it's still quite impressive that they do this. And that they keep good enough records to be able to do it!

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Reply # 1307966 19-May-2015 19:43

They will have their own customer records, but most of the information for vehicle safety recalls comes from the Govt motor vehicle register. Cost to you and actual cost to them are completely different.

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Jase2985

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Reply # 1307969 19-May-2015 19:51

a new gearbox probably cost them less than 1k, they sell it to you for more because you are paying for R&D and all the other stuff like that

There are not many other consumer goods out there that you would expect to last that long in the first place.

Check out the classified secition of most newspapers and probably 1-2 times a month there will be a recall of some product or another for safety reasons. they just aren't brought up on the evening news like car ones are.

as for finding the owner, they know the number plate when it was sold, they can track the car via that even if it changes number plate, and you register your car via, the number plate. so they have your details. the GOVT would give it to the car manufacture in this sort of situation.

ZollyMonsta

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Reply # 1307995 19-May-2015 20:31

We have an ex lease 2009 Mitsubishi ES 380. We got a surprise when about a year ago we receved a letter withva recall. They replaced the indicator stalk electronics due to 'a possible malfunction' occurring.

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timmmay

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Reply # 1307998 19-May-2015 20:46

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There's another Toyota recall out at the moment, for air bags, that applies to my 2003 Corolla. They'll replace that at no cost to me, once parts arrive. Pretty impressive all right.

mattwnz

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Reply # 1308028 19-May-2015 21:36

Geektastic: I've just had my car in Toyota for a week or so following a recall.

Toyota found that in some limited cases, transmission fluid could leak into the area where the CVT belt is and cause the belt to degrade and eventually snap.

They recalled all the affected vehicles and replaced the transmissions - mine alone cost them $10,000 or so to do the job. The car is worth about that so would have been easier for them just to buy it off me! Same dealer offered me $9,000 trade in a few months ago...!

Car drives great and it set me to thinking - there can't be many other consumer goods you can buy where the manufacturer will contact you 10 years after the product was made and replace faulty parts foc. I suppose safety issues are one thing - but it's still quite impressive that they do this. And that they keep good enough records to be able to do it!

It is because they are potentially safety issues. If there is a fault with a tv batch, it is unlikely to be something that could cost you your life. Although te retail price to do the repair maybe 10k, the actual cost price would be a tiny fraction of that, and it maybe covered by their insurance or supplier.

Bung

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Reply # 1308091 19-May-2015 23:04

What size vehicle is this? It seems strange that something the size of a car has a belt that isn't steel and running in oil. Your problem seems to be the sort of thing that could happen to a motor scooter.

Inphinity

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Reply # 1308146 20-May-2015 08:39

Bung: What size vehicle is this? It seems strange that something the size of a car has a belt that isn't steel and running in oil. Your problem seems to be the sort of thing that could happen to a motor scooter.

Most consumer vehicles use belts made from rubber and kevlar or rubber and fibreglass, not steel. Cam chains are the common exception.

Sidestep

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Reply # 1308156 20-May-2015 08:50

timmmay: There's another Toyota recall out at the moment, for air bags, that applies to my 2003 Corolla. They'll replace that at no cost to me, once parts arrive. Pretty impressive all right.

Takata Corp's potentially faulty airbags are being replaced.
33.8 million vehicles being recalled so far.

Likely the biggest recall in history, that's got to hurt the bottom line somewhere..

Edit: and that's just in North America

Handsomedan

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Reply # 1308166 20-May-2015 09:07

Sidestep:
timmmay: There's another Toyota recall out at the moment, for air bags, that applies to my 2003 Corolla. They'll replace that at no cost to me, once parts arrive. Pretty impressive all right.

Takata Corp's potentially faulty airbags are being replaced.
33.8 million vehicles being recalled so far.

Likely the biggest recall in history, that's got to hurt the bottom line somewhere..

Edit: and that's just in North America

That's the sort of recall that could kill off a manufacturer...but a recall is better than the potentially massive legal fight that the litigious US public would be able to bring under a class-action suit.

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heylinb4nz

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Reply # 1308176 20-May-2015 09:14

They should recall all Mitsubishi's ever made.

xpd

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Reply # 1308181 20-May-2015 09:16

Spend millions on fixing issue, or dont do anything and get dragged through court and potentially lose billions when something goes wrong.

XPD / Gavin / DemiseNZ

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xpd

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Reply # 1308184 20-May-2015 09:18

heylinb4nz: They should recall all Mitsubishi's ever made.

LOL... Ive only owned one, and that should never have been allowed on the road... I mean who makes a FWD car with no power steering and ABS ? (And was quite capable of hitting 200k)

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Bung

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Reply # 1308189 20-May-2015 09:20

Inphinity:
Bung: What size vehicle is this? It seems strange that something the size of a car has a belt that isn't steel and running in oil. Your problem seems to be the sort of thing that could happen to a motor scooter.

Most consumer vehicles use belts made from rubber and kevlar or rubber and fibreglass, not steel. Cam chains are the common exception.

I am referring to the drive belt in a CVT transmission not the accessory or cam belt.

Handsomedan

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Reply # 1308192 20-May-2015 09:23

xpd:
heylinb4nz: They should recall all Mitsubishi's ever made.

LOL... Ive only owned one, and that should never have been allowed on the road... I mean who makes a FWD car with no power steering and ABS ? (And was quite capable of hitting 200k)

How I'm still alive.....

Cordia Turbo?

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xpd

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Reply # 1308207 20-May-2015 09:45

Handsomedan:
xpd:
heylinb4nz: They should recall all Mitsubishi's ever made.

LOL... Ive only owned one, and that should never have been allowed on the road... I mean who makes a FWD car with no power steering and ABS ? (And was quite capable of hitting 200k)

How I'm still alive.....
Cordia Turbo?

Close... 83 Tredia :)

Non turbo tho - but could still move quite happily thanks to its "Super Shift" :)

Friends father said he use to have a turbo one, went like nothing else he'd driven at the time, but found the turbos were fragile little things and he replaced a few....

XPD / Gavin / DemiseNZ

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