Weird NZSale email!

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Forums › Bargains and Deals › Weird NZSale email!

Batman

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#175880 14-Jul-2015 20:46

Bought some stuff and got this email

Thank you for your recent order with Nzsale.

On select transactions, we require further authorization from our customers regarding specific credit card charges.

We simply need to obtain a copy of your Drivers Licence or Passport along with a utility bill corresponding to your delivery address.

As soon as we receive this verification we shall finalize your order.

Due to the nature in which our orders are processed, please be advised that your credit card has already been debited however this additional security information is required in order to dispatch your order.

We apologize for the inconvenience, however this information is requested only once from our customers and offers protection for yourself, the cardholder, and ourselves.

Could you please send an email to

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#1343325 14-Jul-2015 20:47

Can someone give some advice on what to do? Give them the info?

gregmcc

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#1343330 14-Jul-2015 20:52

I would reply, "you have my money, send my product or i'll be talking to my bank to get a charge back done"

Can't see any reason why they need so much personal information to process a credit card transaction, it makes it seem a bit suspect

nathan

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#1343331 14-Jul-2015 20:52

they're happy to take your money but won't ship it unless you jump thru hoops?

did you buy something weird or really expensive?

33coupe

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#1343333 14-Jul-2015 20:55

Never heard of that before. Sounds very dodgy to me.

mattwnz

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#1343334 14-Jul-2015 21:00

I have been asked for my drivers ID before a long time ago. But also to request a utility bill sounds strange. They don't really provide identity, just that someone has found your wallet. If those details were intercepted by the wrong person, it could be a worry.

gzt

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#1343335 14-Jul-2015 21:00

No idea. It's an anti fraud countermeasure. Why was your 'select' purchase/transaction selected?

Overseas card address? VPN (oseas ip etc) service?

Unless its something real weird like they pass details to a dropshipper and it asks them randomly

Lego

Shop now for Lego sets and other gifts (affiliate link).

gzt

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#1343337 14-Jul-2015 21:04

Some sites go to extra lengths where card address and delivery address are different but I don't recall any going this far.

Batman

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#1343343 14-Jul-2015 21:05

Not sure, it was a high 3 figure purchase ... of stuff they sold. NZ card, address, everything

Maybe I will ask them why

johnr

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#1343347 14-Jul-2015 21:09

If they have charged your credit card then you have done your part of the contract / deal so they should be dispatching the goods

Batman

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#1343350 14-Jul-2015 21:10

Everything sounds as fishy as they come.

Anyway, not stuff for me ... so ... if i get a refund, i'm richer!

33coupe

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#1343352 14-Jul-2015 21:12

Never heard of that before. Sounds very dodgy to me.

Quick search brings this up

http://www.talkreviews.co.nz/nzsale.co.nz

http://tvnz.co.nz/fair-go/nzsale-do-they-video-6060986

Lenovo

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Sideface

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#1343362 14-Jul-2015 21:27

Identity theft.
Avoid.

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GeekGuy

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#1343389 14-Jul-2015 22:04

I got something similar when I tried to buy a cheap laptop from JBHifi in Australia and then have my son collect it from one of their stores .
I did not have the utility bill so I cancelled the order and instead re ordered and then got them to deliver it to my sons Brisbane address.

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#1343409 14-Jul-2015 22:46

I've had similar things like this in the past as an anti fraud measure.

I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup. Opinions are my own and not the views of my employer.

JWR

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#1343429 15-Jul-2015 04:50

joker97: Can someone give some advice on what to do? Give them the info?

Hell no!

You have already given them credit card info.

It is enough.. We pay Credit card companies for the rest.

Contact your card company ASAP.

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