Qantas - extra bags?

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tchart

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#302455 24-Nov-2022 18:18

SO is overseas having flown Qantas to visit South Africa. She’s trying to find out about paying for an extra bag.

In my experience on Air NZ, United, American etc you can pre-purchase extra bags at a discounted rate.

When I rang Qantas they quoted $800 which sounds like the airport excess baggage rate.

The website is a bit ambiguous - rate appears to be by weight by vary wildly between $80 - $300 per 5kgs.

Does anybody have knowledge on how it works with Qantas?

Jase2985

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#3001013 24-Nov-2022 18:48

https://www.qantas.com/nz/en/travel-info/baggage/additional-baggage.html

looks like its all outlined on that page, depends on where your are as to how much it will cost

mentalinc

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#3001055 24-Nov-2022 21:53

Looks to be AUD$80 per KG, so yeah, maybe not worth bringing home via plane what is in that suitcase!

There is enter flight # and surname for answer option

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nztim

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#3001059 24-Nov-2022 22:55

What is her Qantas Status Level? If you are bronze/no status, then its 30kg and you pay per KG over that weight (in increments of 5/10/15/25/35 kg)

Silver its 40kg, Gold 46, Platinum is 50

What people don’t know is its weight based so you can have two pieces at 15KG each for example

No single piece can be more than 32kg this is for baggage handlers safety

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tchart

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#3001073 25-Nov-2022 06:17

mentalinc:

There is enter flight # and surname for answer option

Tried that, the option to add baggage is grayed out when I enter flight # and surname. Hence why I called them.

tchart

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#3001074 25-Nov-2022 06:19

nztim:

What people don’t know is its weight based so you can have two prices at 15KG each for example

Thanks @nztim this was very helpful. Im so used to the 1 bag @ 23kg for USA flights that I didnt reliase this.

SO says she will be fine if she can take 2 bags that total 30kgs :D

tchart

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#3001075 25-Nov-2022 06:23

Jase2985:

https://www.qantas.com/nz/en/travel-info/baggage/additional-baggage.html

looks like its all outlined on that page, depends on where your are as to how much it will cost

Well, yes but no. The page below suggests prepurchasing is $305 for each 5kg;

https://www.qantas.com/agencyconnect/nz/en/policy-and-guidelines/baggage-information/pre-purchase-additional-baggage.html

Hence me saying it was not very clear.

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nztim

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#3001099 25-Nov-2022 08:08

tchart:
nztim:

What people don’t know is its weight based so you can have two prices at 15KG each for example

Thanks @nztim this was very helpful. Im so used to the 1 bag @ 23kg for USA flights that I didnt reliase this.

SO says she will be fine if she can take 2 bags that total 30kgs :D

The USA DOT (Department of Transportation) set different rules which is based on the number of bags rather than combined weight

Any views expressed on these forums are my own and don't necessarily reflect those of my employer.