You are talking about a good manager. A good leader gives people heart in times of crisis. Zelensky is an outstanding example of that. I can't say how Jacinda Ardern would respond in a similar situation, but I was hugely impressed by her daily stand-ups during the pandemic. That takes a lot more effort and preparation than people might realise. Others could have done it but it was important to the country to see their leader there every day providing reassurance and encouragement. That is what a leader does.


