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gzt: Settings > Sound > Advanced > Surround Format > Manual.
I ordered and set up a GCCWGTV for my sister and was sufficiently impressed to purchase one for us, especially given it'll do the job of (and therefore replace) both a CC Ultra and Amazon Fire TV.
Our one arrived today and I've just finished setting it up - am quite astounded at the inability to switch Google accounts. While additional accounts can be logged into, it appears this does SFA - I could cope fine if this was just a matter of not being able to see curated content on the front page, but this extends to not even being able to easily switch accounts in YouTube, a service/app owned by the same damn company!*
I thought I was just having teething troubles so tried a reboot; no luck so googled the problem and found it's a flaw of the current design - https://www.androidauthority.com/google-tv-multiple-accounts-1165952/
While that article was published last Oct, eight months later it looks like they still haven't sorted it.
Or is there something I'm missing? I did see one reference to Google voice recognition identifying the user and opening the right account, but unsure if this has any validity (seems weird this would work but not other seamless way of switching).
* Well, it does look like it is possible, but that one needs to log out of one account and log into the second, ie no 'switching' like on any of the other TV YT interfaces we have in the house (Amazon Fire; Panasonic; WebOS).
allio:
This could be the perfect device but the lack of one feature - adaptive refresh rate switching - is absolutely brutal. I have to go into the settings to flip it to 50Hz whenever I watch NZ TV or sports, and then back to 60Hz when I want to watch Youtube, or 24Hz if I'm watching Netflix, etc. Failure to do so results in juddering so bad that I can't stand it and end up pausing the video five minutes in. I have no idea why Google doesn't prioritise this - do other people just not see judder?
I guess it's only a big issue in 50Hz countries, and there aren't that many of us.
Ok, this problem seems to be plaguing me as well.
Rented a movie from the Google Play Store last night and, right from the word go, we experienced really bad juddering. Tried changing the refresh rate to a number of the 4K settings and there was no improvement. I've not noticed this problem with content via other sources (eg Netflix, Disney Plus).
What should I be setting the refresh rate to for Google Play movies?
Has anyone else experienced this?
@allio: did you find any solution to this? (And did you need to reboot the Chromecast to force the revised refresh rate? I'm assuming not, but just wanted to check.)
My temporary solution was to cast the same movie from my phone, and the difference was night and day - the video playback was smooth-as from that point forward.
Is this yet another sign of the GCCWGTV being yet another Google half-baked product, with issues they seem unwilling to fix in a decent timeframe? (Along with the stupid way it manages multiple accounts, as per my post a couple above, it's far from a polished product...)
gzt: I have not run into that one. Interested to take a look if someone gives an example on Netflix, Prime, Disney. As above I have found restart is required for some options. There is a manual restart option on the system menu.
Other than that I wonder if some options feature of your TV might be making it worse?
Ok, will take a look at the TV's settings - anything in particular I should be looking for? It's a Panasonic OLED (65GZ1000U).
It'll be interesting to hear what kind of TV allio has, and whether they've found any solution.
gzt: I purchased a USB-C hub with the intention to get ethernet, usb camera, and audio out. Getting all that in one package was not an easy search. It has 87W PD more than enough.
https://www.trademe.co.nz/a/marketplace/computers/peripherals/usb-hubs/listing/3150139247
The results:
Ethernet: Seems to work. Connection is shown in Chromecast network settings. One problem with Chromecast - when I switch off wifi the Chromecast disconnects ethernet. I'll try a few more things.
Camera: It looks ok. I'm yet to make a video call.
Audio out: Not working. In Chromecast I see no option to select it. I've run out of things to try to get audio out working.This is a disappointment. I'd hoped to use Chromecast with some existing 3.5mm speakers.
Notes: The hub itself including ethernet appears to remain powered when the Chromecast is off.
Enable Developer option first if not already done so. Then scroll way down to "Disable USB audio routing" and try either enabling or disabling it. Essential to restart the Chromecast after each change and then see if it works.
cannonball: Enable Developer option first if not already done so. Then scroll way down to "Disable USB audio routing" and try either enabling or disabling it. Essential to restart the Chromecast after each change and then see if it works.
Wonder if it is due for official release in NZ anytime soon?
Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler
jonathan18:
allio:
This could be the perfect device but the lack of one feature - adaptive refresh rate switching - is absolutely brutal. I have to go into the settings to flip it to 50Hz whenever I watch NZ TV or sports, and then back to 60Hz when I want to watch Youtube, or 24Hz if I'm watching Netflix, etc. Failure to do so results in juddering so bad that I can't stand it and end up pausing the video five minutes in. I have no idea why Google doesn't prioritise this - do other people just not see judder?
I guess it's only a big issue in 50Hz countries, and there aren't that many of us.
Ok, this problem seems to be plaguing me as well.
Rented a movie from the Google Play Store last night and, right from the word go, we experienced really bad juddering. Tried changing the refresh rate to a number of the 4K settings and there was no improvement. I've not noticed this problem with content via other sources (eg Netflix, Disney Plus).
What should I be setting the refresh rate to for Google Play movies?
Has anyone else experienced this?
@allio: did you find any solution to this? (And did you need to reboot the Chromecast to force the revised refresh rate? I'm assuming not, but just wanted to check.)
My temporary solution was to cast the same movie from my phone, and the difference was night and day - the video playback was smooth-as from that point forward.
Is this yet another sign of the GCCWGTV being yet another Google half-baked product, with issues they seem unwilling to fix in a decent timeframe? (Along with the stupid way it manages multiple accounts, as per my post a couple above, it's far from a polished product...)
A bump for @allio - keen on hearing whether you were able to resolve this problem?
jonathan18:
A bump for @allio - keen on hearing whether you were able to resolve this problem?
Hi - no, not really. Still have to manually change the refresh rate when switching between NZ/50hz content and US/60Hz. No, no reboot is necessary thankfully.
Your issue sounds a bit different to mine. I've never had a problem with performance once I've manually changed the CC to the correct refresh rate. The issue is having to do it manually each time. Is it actually judder you're experiencing (normal smooth motion but a small hitch every few seconds, most easily seen on scrolling text etc) or lag (constant choppiness, with no patches of seemingly correct "smoothness" at all)?
Interestingly I also have a Panasonic TV, but I don't think that has anything to do with it. The best a TV can do is faithfully reproduce the signal that it's fed. If you feed it a 50Hz source at a 60Hz refresh rate, that's what it's going to display. As the device at the end of the chain, the TV has no way of knowing that the original content was meant to be displayed at 50Hz - that's the player's job.
As far as I know this problem affects most if not all Android TV devices. The only one I know that supports matching output refresh rate to content is the Shield. That's why I built a Kodi box running CoreELEC (Linux) instead of getting one of the Android cheapies. I've ended up using the CoreELEC box for a lot of stuff I thought I'd use the CC for (like Netflix, despite it only working with 1080p and not 4K) because of the refresh rate hassle. Honestly I think the fact is that most people just aren't sensitive to judder and don't notice when it's happening. Ignorance is bliss!
allio:
Hi - no, not really. Still have to manually change the refresh rate when switching between NZ/50hz content and US/60Hz. No, no reboot is necessary thankfully.
Your issue sounds a bit different to mine. I've never had a problem with performance once I've manually changed the CC to the correct refresh rate. The issue is having to do it manually each time. Is it actually judder you're experiencing (normal smooth motion but a small hitch every few seconds, most easily seen on scrolling text etc) or lag (constant choppiness, with no patches of seemingly correct "smoothness" at all)?
Interestingly I also have a Panasonic TV, but I don't think that has anything to do with it. The best a TV can do is faithfully reproduce the signal that it's fed. If you feed it a 50Hz source at a 60Hz refresh rate, that's what it's going to display. As the device at the end of the chain, the TV has no way of knowing that the original content was meant to be displayed at 50Hz - that's the player's job.
As far as I know this problem affects most if not all Android TV devices. The only one I know that supports matching output refresh rate to content is the Shield. That's why I built a Kodi box running CoreELEC (Linux) instead of getting one of the Android cheapies. I've ended up using the CoreELEC box for a lot of stuff I thought I'd use the CC for (like Netflix, despite it only working with 1080p and not 4K) because of the refresh rate hassle. Honestly I think the fact is that most people just aren't sensitive to judder and don't notice when it's happening. Ignorance is bliss!
Looks like there may be a solution in the works:
Match content frame rate
As Google announced in its own changelog, Android TV 12 Beta 3 brings a new option to “match content frame rate.” This is under the “Display & Sound” section and includes the options shown below.
Source: https://9to5google.com/2021/07/16/android-tv-12-google-new-features-design/
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