HP envy caps lock flashing

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Stu1

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#196570 4-Jun-2016 19:48

Hi tonight our lap top decided to not turn on, the caps button flash every 3 seconds , there are soo many forums but not many solutions I have cleaned fans and cooled it down any suggestions of how to get it started I can't even put it in safe mode screen is black can hear fan running but nothing on screen, any help would be awsum

dm2000

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#1565795 4-Jun-2016 20:01

I had the same issue with my Elitebook. Turns out it didn't like one of the sticks of RAM.

If you have more than one in the Envy, try one at a time or swap them around.

clinty

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#1565797 4-Jun-2016 20:04

have you tried a hard reset

http://support.hp.com/nz-en/document/c01732674

Stu1

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#1565800 4-Jun-2016 20:26

Will try swapping out the ram and see how it goes

Stu1

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#1565806 4-Jun-2016 20:38

Just redid that hard reset worked this time thanks guys, didnt want to have to get another one , should last mroe than 4 years or i guess thats standard now