Spark Launches new Inhome Experience - Spark Smart Modem & Spark Smart Mesh

Forums › Spark New Zealand (including Skinny and BigPipe) › Spark Launches new Inhome Experience - Spark Smart Modem & Spark Smart Mesh

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Lizard Networks

#2319656 18-Sep-2019 11:01

alsta:

Is there any option to swap the HG659b with this? Number of devices limit raise is appealing...

I'll speak to the products folk about this, at this stage only faults would be replaced out. or new journeys

Obviously we can't say lets replace all the HG659bs...

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frankv

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#2319662 18-Sep-2019 11:16

hio77:

only faults would be replaced out.

So, if an HG659B was to become faulty, from, say, coffee spillage or inadvertently being run over by a car, it would be replaced?

cbrpilot

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#2319748 18-Sep-2019 13:12

frankv:

hio77:

only faults would be replaced out.

So, if an HG659B was to become faulty, from, say, coffee spillage or inadvertently being run over by a car, it would be replaced?

By faults we mean replacement under warrantee. Sorry to say, last I checked that didn't cover submersion adventures, being used as a carjack, disassembly, rapid deceleration tests etc.

Pity though, this new modem looks pretty good. Looking forward to giving it a go!

My views are my own, and may not necessarily represent those of my employer.

hio77

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#2319753 18-Sep-2019 13:20

sticking 400V into the device also does not count as a valid replacement...

Please dont break your 659b in order to force a replacement. I am watching orders pretty closely...

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FineWine

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#2319839 18-Sep-2019 15:14

hio77:

alsta:

Is there any option to swap the HG659b with this? Number of devices limit raise is appealing...

I'll speak to the products folk about this, at this stage only faults would be replaced out. or new journeys

Obviously we can't say lets replace all the HG659bs...

I only just upgraded to HG659b from HG630b when I changed plans to Unplan Entertainment Fibre 100 on 03/05/2019 - Aw not fair 😞

Whilst the difficult we can do immediately, the impossible takes a bit longer. However, miracles you will have to wait for.

Aucklandjafa

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#2319843 18-Sep-2019 15:20

Is the wifi performance up there with the Fritzbox?

jnimmo

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#2319876 18-Sep-2019 16:04

Fingers crossed wireless mesh may be on the future roadmap- just started using this with Fritz and working really well

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Hibino

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#2319880 18-Sep-2019 16:14

I hope this one will not have the problem I am having with HG659b, which when I p2p downloading using 1 of the LAN port, after a few minutes the wifi will die(both 2.4g and 5g), you can still see the SSID, but no device can connect to it, while the LAN port still working perfectly. Turning off/on the wifi will fix the problem but it will die again if I keep p2p downloading. Spark did send another HG659b but it is the same issue.

hio77

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#2319926 18-Sep-2019 17:25

Aucklandjafa: Is the wifi performance up there with the Fritzbox?

Real test result, in the office (Very wifi dense). standing next to the modem.

For context, the upload speed took a hit as other users were also testing at the time.

The Wifi is great, It's really impressed me. there are further enhancements down the track in later firmware's etc already on the way too.

As for the question about P2P Traffic, I've rammed it with load tests locally, to the point my RB3011 cries. It did very well, so i can't say i've got concerns.

In all honestly though, if your ramming the modem that hard, your Client is probably misconfigured. You dont need that many connections..

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loceff13

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#2319947 18-Sep-2019 17:39

Wrap it in a towel and place in direct sunlight. But on a serious note it's good to hear a better product is available now.

tdgeek

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#2319962 18-Sep-2019 18:39

frankv:

hio77:

only faults would be replaced out.

So, if an HG659B was to become faulty, from, say, coffee spillage or inadvertently being run over by a car, it would be replaced?

I'd include squashed by a bulldozer, I hate it when that happens, clearly a fault....

tdgeek

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#2319963 18-Sep-2019 18:41

hio77:

sticking 400V into the device also does not count as a valid replacement...

Covered in T+C section 5, subsection 8c? Dang!

hio77

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#2319978 18-Sep-2019 19:51

tdgeek:

hio77:

sticking 400V into the device also does not count as a valid replacement...

Covered in T+C section 5, subsection 8c? Dang!

Let me note that one down for later...

#include <std_disclaimer>

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nzrock

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#2320144 19-Sep-2019 10:07

FineWine:

hio77:

alsta:

Is there any option to swap the HG659b with this? Number of devices limit raise is appealing...

I'll speak to the products folk about this, at this stage only faults would be replaced out. or new journeys

Obviously we can't say lets replace all the HG659bs...

I only just upgraded to HG659b from HG630b when I changed plans to Unplan Entertainment Fibre 100 on 03/05/2019 - Aw not fair 😞

i am in the same boat

hio77

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#2320152 19-Sep-2019 10:21

nzrock:

i am in the same boat

Sorry guys!

Wish i could have said just wait, but truth be told old devices also need to go out the doors.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

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