Telecom usage stuck at 0MB since June last year

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Forums › Spark New Zealand (including Skinny and BigPipe) › Telecom usage stuck at 0MB since June last year

Spykerwolf

13 posts

Geek

#127140 31-Jul-2013 12:34

Are any of you guys experiencing the same issue?
Called Telecom 3 times since June and our usage is still stuck at 0MB (unlimited pretty much).
I've just logged a fault report with them so I'll see what happens.
Apologies if this has been asked before.

Will

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cbrpilot

955 posts

Ultimate Geek

Trusted

Spark NZ

#869286 31-Jul-2013 13:38

Yes, the fix for it is in the pipeline. Most customers would have received letters advising of the status of this when we didn't turn on usage at the end of last year.

Everyone with a Tivo will receive further communications before the usage is turned back on. In the meantime, enjoy the unlimited Broadband!

My views are my own, and may not necessarily represent those of my employer.

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