Hi guys.

My mum is moving soon and wants to stick with Spark for Landline + Internet. She rung spark up but got told there was no connection at the new address, she got told she cant have a landline or broadband there. Looking on the address checker online, it is showing that she cant get any internet at her new place (Which she hasn't moved into yet), however its also showing she cant get it at her current address, which is wrong, so maybe that's just broken right now.

Anyway, she wants to keep a landline number, sadly she is old fashioned. 

How much would it cost to install a new connection (Landline + Internet) at the new address, and is it possible to be done?

Checking on other ISP websites, is showing that she can get BigPipe/VF/TrustPower (The only other 3 I've looked at) at the new address, but Spark said it cant be done.

So basically, she wants to stay with spark, wants to keep her landline, but Spark says nothing is available at the new address. How much would it cost and can it be done?

Just looking for a ball park figure/info, based in WGTN.

Thanks!