Recently (over the past 2 weeks) the internet connection My flatmate and I have with Spark has been going offline for hours if not for a few seconds every night after 10pm.
Even after 10pm if there is an internet connection it is so slow that it will disconnect skype and take up to thirty minutes to even load up Facebook or other websites.
I've done a speed test and it says I have a 8MB connection yet if this is the case why am I suffering so much from this constant lag and inability to even browse the internet at a basic level?
Because I am a gamer, an MMO game this becomes highly infuriating especially when if I disconnect the router is then unable to find the server again. My flatmate who was in this apartment before me has no idea how to log into the router and is not tech savvy in the least. Is there anything that can be done?
This also becomes double an issue when many of my family live over seas and I am unable to use the internet between 9pm-5am when I am able to speak with them.
Ive tried:
Resetting the router. (Never works)
Changing which plug my ethernet cable is plugged in (doesnt work)
Logging into the router (Neither of us know the details and the default does not work)
Resetting the PC.
- Your ISP and plan - Spark, Unlimited plan.
- Type of connection: ADSL I believe.
- Your modem DSL stats:
- Your general location: Hamilton CBD/Hamilton East
- If you are rural or urban: Urban
- If you know your connection is to an exchange, cabinet or conklin : No idea.
- If your connection is to a ULL or wholesale service: ...?
- If you have done an isolation test as per the link above: Yes. Nothing fixed the issue.