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Topic # 8066 31-May-2006 22:45
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Broadband down again. lol .. first DNS issues, now RAN issues. Make you wonder whether this old network is capable of providing cheaper faster broadband, if anything, it has been slower since the upgrades.


Oh well, maybe another credit due our way for the thousands of customers who are without service, again:)

Thanks TelecomTongue out


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  Reply # 37390 1-Jun-2006 00:42
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I'm posting from a PDA.... funny it ALWAYS works flawlessly. Yep mines down..... Again.


I'm seriously consideing dumping the landline and DSL and just using this 1GB plan.

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Reply # 37392 1-Jun-2006 00:49
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I thought the whole argument against regulation was that if regulation or LLC took place, there'd be no point in upgrading the network...

This was in response to the comments made in the first post. (pouring petrol on the fire)

I take it only affects Xtra customers?




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  Reply # 37397 1-Jun-2006 06:51
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cokemaster: I thought the whole argument against regulation was that if regulation or LLC took place, there'd be no point in upgrading the network...



This was in response to the comments made in the first post. (pouring petrol on the fire)



I take it only affects Xtra customers?


Are you guys talking about the Porirua failure? RAN failed at 21:03 last night and is still down as we speak. Affects both Telecom & UBS customers.




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  Reply # 37400 1-Jun-2006 07:49
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yep thats right, at least 10,000 affected any one who is confifigured through that RAN

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  Reply # 37403 1-Jun-2006 08:27
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Sucks to be on DSL! Good ol 56k for me, or 2M at my Dad's office!

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  Reply # 37413 1-Jun-2006 09:35
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Also, it looks like Telecom's international is on the blink...

From: noc@global-gateway.net.nz" noc@global-gateway.net.nz
Sent: Thursday, 1 June 2006 00:28
To: global-gateway outage contacts
Subject: GGIS Service Message : Major GGIS Backbone Update

Global-Gateway Internet is currently experiencing service disruption which began at 21:40 hrs, 31/05/06date

You are likely to experience major international congestion of your service until this problem is resolved.

A cable fault has been identified in the USA near San Francisco.

Currently, we are have no expected time for restoration.

GGIS apologises for any inconvenience to you or your customers, and an update will follow within 2 hours.




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  Reply # 37428 1-Jun-2006 11:41
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Its not just DSL - the whole Xtra system seems to be having problems.  I have been "dropped" off Xtramail 5 times this morning - most frustrating when you've composed a message, hit "send" and get taken back to the login screen.  I've learnt to always copy messages composed in Xtramail to the clipboard - at least if you get dumped you can just repaste once you've logged back in.

Best advice I've received on this forum was to use gmail -xtra is now set to just forward incoming to gmail while I migrate everything across. Gmail is also much friendlier for my PDA when travelling - Xtramail's frames were a pain.

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  Reply # 37453 1-Jun-2006 17:52
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That was seriously crappy (and prolonged).
I wasn't going to bother claiming the credit for the other outage, but I've changed my mind.

PS. Being reduced to using a Pocket PC Phone Edition device for internet access from *home* feels not unlike lighting a candle during a blackout.

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  Reply # 37460 1-Jun-2006 20:17
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personally I don't think xtra was ready for an upgrade, but that slapper from slingshot, former TNZL employee rushie etc seemed to think it was, pressured the govt and encouraged Telecom to upgrade systems that to an outsider don't appear to be ready... broadband is not my area, that's just what appears to be the case...

annoying, yes... but this is what rural communities have to look forward to, and worse... can't wait for faster more reliable internet from xtra's competiton...

it will be intersting to see how isuck etc cope when they can't blame xtra for their own technical issues and have to own up to them in the same way xtra has to right now...



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  Reply # 37461 1-Jun-2006 20:49
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Felix: personally I don't think xtra was ready for an upgrade, but that slapper from slingshot, former TNZL employee rushie etc seemed to think it was, pressured the govt and encouraged Telecom to upgrade systems that to an outsider don't appear to be ready... broadband is not my area, that's just what appears to be the case...

annoying, yes... but this is what rural communities have to look forward to, and worse... can't wait for faster more reliable internet from xtra's competiton...

it will be intersting to see how isuck etc cope when they can't blame xtra for their own technical issues and have to own up to them in the same way xtra has to right now...





Definitely agree, no favors for rural communities and for some, I would be surprised if that changes in the near future even with unbundling. And the beastly Telecon has certainly not been interested in rural investment. Some are lucky if they even get a decent voice or dial up service.  There are parts of rural NZ that prob won’t ever have DSL, quite simply not enough return on investment, and the terrain in many locations makes it extremely expensive and unpractical to lay copper cable. Their only chance of ever getting a decent broadband service would have to be some other technology maybe wireless or satellite.  Well anything would be better than running through a multi access radio and connecting at 19k if your very lucky. 

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  Reply # 37498 2-Jun-2006 16:28
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My broadband was down last night and the night before from about 6pm onwards.

The amount of outages recently is really bad.

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