JamesL: Probably a dumb question, would this selection be correct for an existing naked vdsl2 broadband connection?

eliema: Finally got through to someone who looked it up and agreed there was some confusion, but apparently the switch has happened already (although I thought I was going to receive notice when it went through). Weirdly I still have the Warpspeed 150G plan tied to my usage meter on the CustomerZone and it's still accumulating usage. I have a bad feeling I will be billed for extra data packs this month.

eliema: Weirdly I still have the Warpspeed 150G plan tied to my usage meter on the CustomerZone and it's still accumulating usage. I have a bad feeling I will be billed for extra data packs this month.

johnr: it will be prorated

NikT: The usagemeter is wrong. Fixed that for you - check it again tomorrow. :)

You're definitely on the unlimited plan.

TimA:

Sideface: HAPPY:
For the past year I have been on VF cable 50/2Mbps with cable Sky. I always maxed out on local VF speed tests, and got good performance with international connections (typically 90% of bandwidth). No Sky or POTS problems. Happy Camper.

UNHAPPY:
Since my automatic "upgrade" from 500GB "Entertain" to "Unlimited" on May 1, my international speeds have turned to custard (same times, same sites, same hosts, same proxies, same software, same hardware, no P2P).
I am now getting ADSL-like internet speeds, typically 25% of bandwidth, with frequent drop-outs.
My Sky TV has started to stutter and freeze, for the first time ever - VF speed tests at these times are typically 30/1 - this is the first time I have ever had a drop in VF speed tests.

This has now been going on for four days - is there any point in complaining, or should I wait and see?

Non related, Otherwise the forums would be light up with people with the same issues. I would think its more to do with your node maybe there is a fault there. Would you mind logging a ticket with us to look further into?

Sideface:

TimA:

Sideface: HAPPY:
For the past year I have been on VF cable 50/2Mbps with cable Sky. I always maxed out on local VF speed tests, and got good performance with international connections (typically 90% of bandwidth). No Sky or POTS problems. Happy Camper.

UNHAPPY:
Since my automatic "upgrade" from 500GB "Entertain" to "Unlimited" on May 1, my international speeds have turned to custard (same times, same sites, same hosts, same proxies, same software, same hardware, no P2P).
I am now getting ADSL-like internet speeds, typically 25% of bandwidth, with frequent drop-outs.
My Sky TV has started to stutter and freeze, for the first time ever - VF speed tests at these times are typically 30/1 - this is the first time I have ever had a drop in VF speed tests.

This has now been going on for four days - is there any point in complaining, or should I wait and see?

Non related, Otherwise the forums would be light up with people with the same issues. I would think its more to do with your node maybe there is a fault there. Would you mind logging a ticket with us to look further into?

HAPPY AGAIN:
The plot thickens ...

Just as I was about to contact Vodafone about my Sky TV problems (see above), VF phoned me, stating that they had remotely detected a problem with my T-Box - a failed firmware upgrade which had been attempted overnight in early May.
The VF technician called today, and manually upgraded the firmware. Now our cable TV works perfectly, without stuttering or freezing.
International internet speeds have improved over the last 2 days (before the tech arrived).

So was my problem related to my data cap upgrade to unlimited, or to the failed firmware upgrade, or were the Internet Gods angry?

PS  The VF tech told me that a number of T-Boxes, in randomly scattered locations, have failed the recent firmware upgrade, for reasons unknown.