Hi Mike

I already have Gmail and Hotmail - on phone (one Android and one Microsoft), and on Samsung Tablet. These are used whilst travelling in NZ and overseas to communicate with friends and family.

I prefer to have an ISP "based" email address for other stuff - as login for some sites, for e-billing, for sending and receiving documents/photos etc that are personal etc.

In future (after 30 November 2017) I shall not be able to do that with my Vodafone based email account.

I feel I am left with just one option, that is to close down my Vodafone account (homeline, broadband, email) and sign up with another ISP that does offer email.

I have located an ISP that would seem to suit me. And, I would actually obtain all that I want for $10.00 less per month. However, I think I am still within a 12 month contract. In view of the breach by Vodafone of its contract with me would I be able to leave Vodafone for another ISP without any penalty of any form? Is Vodafone prepared to do that, given the extraordinary circumstances I and many others are in now?

How to do I achieve a "without penalty" closure of all my Vodafone Accounts?

Thanks for your help and advice.