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Topic # 12393 15-Mar-2007 11:37
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Support for 3102,

 

Just to advice users of the VFX service we now support the Linksys SPA3102,

Points to note on this device the SIP component will be locked down as per the other devices , however the PSTN part will be available to users to self configure.



Cheers,

Stephen Miles

VFX VoIP Guy.


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  Reply # 65626 30-Mar-2007 17:12
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I've signed up and using an SPA-3102.  The quality of calls are awesome.  And managed to sign up and get my settings all in a day.

I'm just having a bit of difficulty now getting back into the web management over the WAN port which is connected to my LAN.

Previously the 3102 was a bit odd in it's configuration but I could always set the wan port web interface back on by dialing **** then 7932# and 1 to activate.  The problem now is it is asking for a pin number.  I have done a factory reset then entered the Profile Rule under the provisioning Section (supplied by WxC) and it reboots but then I can't get back into it.  I can ping the device as I have a static IP for it on WAN side (192.168.0.50).  All my calls and everthing are fine but I want to setup my PSTN rules.

Any suggestions as to what this password that is required when dialing **** and 7932# might be?



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  Reply # 65628 30-Mar-2007 18:07
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Will have my guys advise on this, may not be until Monday though as he will have to check the profile rules for you.




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

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  Reply # 65629 30-Mar-2007 18:16
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Thanks for that.

Just to reconfirm my situation I tried everything again.

I do a factory reset.

Plug my SPA-3102's WAN port into my Dlink Router and dial into IVR and activate WAN web based utility.

By defualt ithe 3102 is set to grab DHCP on WAN port so it get's the reserved address on my network 192.168.0.50.

I access the web configuration and set it to a static for aguements sake.  Confirm that wan port web option is still enabled in same page.

Reboot.  Everything is still OK. And just to confirm I use the IVR and can still change settings without a PIN number ie. turn WAN side Web on and off.

Now i enter the Provisioning address http://58.28.20.69/configs/default/default$MA.cfg and reboot.


Now I cannot access 192.168.0.50 web.  Can ping it though.  VFX service is working.  When I enter SPA-31-2 IVR service to try and confirm WAN weba access is enabled it asks me for a pin.

Thanks.

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  Reply # 65635 30-Mar-2007 19:25
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Hi Remarks,

Just to set your mind at rest over the weekend so you don't think something is wrong at your end...

I have a SPA2102 which has exactly the same setup as regards WAN (Internet) and LAN (Ethernet) ports.  And exactly the same thing happened to me as soon as I entered the VFX provisioning rule i.e. access to the internal web server via the WAN port was locked out.

Like you, I tried to re-enable it via the IVR menu and it asked me for a PIN number as well.

But don't worry...

The guys at WxC will happily re-enable Web Access via the WAN port if you require it.  They don't do this as a matter of course because if you were to use the SPA3102 as a router, this function would allow access to the SPA3102's setup functions from the public internet Surprised.

I am presuming that your Dlink router will block external access to Port 80 of the SPA3102 and therefore allowing access to setup via the WAN port won't pose any security problem?

Cheers,
Grant.

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  Reply # 65638 30-Mar-2007 19:54
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Ah good to know that they will be prepared to change it for me.  I assumed that that would be the issue due to outside access.  It'll be firewalled off anyhow.

I'm really impressed with the quality of the voice calls on the SPA-3102 but it can be a little bit of a ba$tard to setup, but once you know how it's OK.  Can't wait to get my PSTN line setup on it as well.  Roll on Monday ;)


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  Reply # 65641 30-Mar-2007 20:09
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You can jump on the LAN connection to get to the web interface for you PSTN settings, so don't have to wait foe WAN access Laughing, also you can probably turn on the WAN access from there, I have a feeling thats how we configured this device, not 100% sure as one of our team did the work on this




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  Reply # 65643 30-Mar-2007 21:20
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maverick: You can jump on the LAN connection to get to the web interface for you PSTN settings, so don't have to wait foe WAN access Laughing, also you can probably turn on the WAN access from there, I have a feeling thats how we configured this device, not 100% sure as one of our team did the work on this


I'll have a look at it later... but from memory, once you have configured the WAN side of things it seem to not be accessible on the LAN side.  I remember pulling my hair out a few months ago when it first arrived.  Maybe I'm wrong.

Thanks for all the quick responses.

James

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  Reply # 65977 2-Apr-2007 13:42
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All sorted. By factory default the web configuration on LAN is 192.168.0.1 but when VFX config is done it is 192.168.1.1.

Anyway, once I was told that I was able to set 'Enable WAN Web Server' back to YES! Now off to play with the PSTN-To-VoIP Gateway Setup.

Thanks to (i forget who it was now) who gave me a call. Quick and friendly service.

Cheers guys.

James

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  Reply # 65979 2-Apr-2007 14:00
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remarks: All sorted. By factory default the web configuration on LAN is 192.168.0.1 but when VFX config is done it is 192.168.1.1.

Anyway, once I was told that I was able to set 'Enable WAN Web Server' back to YES! Now off to play with the PSTN-To-VoIP Gateway Setup.

Thanks to (i forget who it was now) who gave me a call. Quick and friendly service.

Cheers guys.

James



That would have been me, having the WAN and LAN on the same subnet caused the issue so that's why you couldn't get to it, Call Quality sounded great by the way....Downtown Auckland where you :)




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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  Reply # 65982 2-Apr-2007 14:08
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Ah... cheers Phil.  I did write Phil but then edited it thinking it can't have been you that called :P

Thanks again...

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  Reply # 66350 4-Apr-2007 21:24
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OK.... next 3102 question.

Previously I had my setup running a betamax service (freecall) on line1 and my landline plugged into the pstn port.  The call plan I was using (xx.<:@gw0>|<#9,:>xx.) allowed me to dial #9 to access freecall and if I wanted to use the landline I could just dial straight out.  If anyone was to call me on my landline it was set to ring through line1.

Now with VFX the call plan is :(*xx|#xx|1xx|082210S0|[2-9]xxxxxx|0[3469]xxxxxxxS0|0800xxxxxxS0|00[1-9]x.S3|0[12578]x.S3|0900xxxxxxS0)

This puts VFX as the default service if I dial a number, which is exactly how I want it.  I still want the option of using my landline.  How would I go about implimenting a call plan to allow me to dial out of my pstn line on occasion.

Also I have setup the PSTN to ring through the VOIP gateway but when I call the landline number externally, my handset won't ring.  My previosu setup this was working fine.  What am I doing wrong, or are their limits on the PSTN use with VFX configuration?

James



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  Reply # 66396 5-Apr-2007 06:04
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Hi James,

I will let Steve the VOIP Guy :) get back to you on this one,
there should be no limitation on the PSTN side so all that is perfectly do able, we dont setup the PSTN side in anyway so you have complete control so most probably it will just be a config issue for the PSTN settings, we do not support these directly as it dosn't really apply to the VFX service and there are going to be so many variables on how different customers want to set this up, However I will ask Steve to drop his comments in case he can shed some light, He is away for a few days (Easter Break) so I'm afraid it may be a few days before you get a reply. He's one of the Hardest workers here and deserves some time off...:)

Will hopefully get back to you in a few days
 




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  Reply # 66404 5-Apr-2007 08:14
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remarks: OK.... next 3102 question.

Previously I had my setup running a betamax service (freecall) on line1 and my landline plugged into the pstn port.  The call plan I was using (xx.<:@gw0>|<#9,:>xx.) allowed me to dial #9 to access freecall and if I wanted to use the landline I could just dial straight out.  If anyone was to call me on my landline it was set to ring through line1.

Now with VFX the call plan is :(*xx|#xx|1xx|082210S0|[2-9]xxxxxx|0[3469]xxxxxxxS0|0800xxxxxxS0|00[1-9]x.S3|0[12578]x.S3|0900xxxxxxS0)

This puts VFX as the default service if I dial a number, which is exactly how I want it.  I still want the option of using my landline.  How would I go about implimenting a call plan to allow me to dial out of my pstn line on occasion.



You can configure a keypress sequence with the SPA3102 to use the PSTN trunk instead of the SIP trunk. When I got my SPA3000 I had this configured so that pressing ## would route calls via the PSTN. It's been a while since I played with this however so I'd have to check when I get home exactly how to do this.


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  Reply # 66453 5-Apr-2007 14:33
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maverick: Hi James,

I will let Steve the VOIP Guy :) get back to you on this one,
there should be no limitation on the PSTN side so all that is perfectly do able, we dont setup the PSTN side in anyway so you have complete control so most probably it will just be a config issue for the PSTN settings, we do not support these directly as it dosn't really apply to the VFX service and there are going to be so many variables on how different customers want to set this up, However I will ask Steve to drop his comments in case he can shed some light, He is away for a few days (Easter Break) so I'm afraid it may be a few days before you get a reply. He's one of the Hardest workers here and deserves some time off...:)

Will hopefully get back to you in a few days


Thanks Phil.... Previously, with no VFX, i could change the PSTN to VOIP settings and set "PSTN Ring Thru Line 1: YES"
PSTN
This way any calls on my landline will come through the handset. With the same setup on VFX this is not the result. I can't see any other settings that would affect this. I also have the "Line Enable: YES" set.

James

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  Reply # 66454 5-Apr-2007 14:47
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No worries James,

We will get back to you after Easter and see if we can assist.




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

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