Anyone on _cable_ able to access www.matrox.com?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Anyone on _cable_ able to access www.matrox.com?

zaptor

745 posts

Ultimate Geek

#151117 14-Aug-2014 12:40

Can anyone try to access the following Matrox website please?
* www.matrox.com

The IP address is 138.11.2.65.

I can't connect to it at all.

I'm able to access on a different (VPN) network, but not through VF for some reason (?)

TIA.

dm2000

319 posts

Ultimate Geek

ID Verified

Lifetime subscriber

#1108340 14-Aug-2014 12:52

Unable to access it here (Wellington eastern suburbs) on a Vodafone Red Cable plan

NikT

1710 posts

Uber Geek

Trusted

#1108389 14-Aug-2014 13:42

Hey there,

Could you please post a traceroute and nslookup to that IP so I can raise it with the networks team?

EDIT: Working fine here at work on fibre FWIW.

Cheers,

- Nik

Product Manager @ PB Tech

Smartphones @ PB Tech | Headphones @ PB Tech

Inphinity

2780 posts

Uber Geek

#1108407 14-Aug-2014 14:08

I can't open it, from our VF business fibre, but is fine form Spark Fibre.

Lias

5589 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#1108424 14-Aug-2014 14:29

Tracing route to www.matrox.com [138.11.2.65]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms x.x.x.x
2 * * * Request timed out.
3 10 ms 8 ms 10 ms lo0.internet.ivpn.pe25.telstraclear.net [218.101.61.124]
4 18 ms 18 ms 18 ms ie2-g-0-0-0.telstraclear.net [203.98.50.2]
5 20 ms 19 ms 19 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]
6 20 ms 21 ms 21 ms unknown.telstraglobal.net [134.159.174.37]
7 157 ms 155 ms 159 ms i-0-0-4-0.tlot-core01.bx.telstraglobal.net [202.84.142.118]
8 159 ms 156 ms 156 ms i-0-0-0-5.eqla01.bi.telstraglobal.net [202.40.149.210]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * ^C

I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup.

zaptor

745 posts

Ultimate Geek

#1108431 14-Aug-2014 14:40

NikT: Hey there,

Could you please post a traceroute and nslookup to that IP so I can raise it with the networks team?

EDIT: Working fine here at work on fibre FWIW.

Cheers,

- Nik

Hi,

PM sent.

DNS doesn't resolve matrox.com - times out, when using VF DNS:
203.97.78.43
203.97.78.44

However, works with OpenDNS:
208.67.222.222
208.67.220.220

..and Google:
8.8.8.8
8.8.4.4

However, I wouldn't have thought it was a DNS issue if using the IP anyway (?)

Thanks.

NikT

1710 posts

Uber Geek

Trusted

#1108486 14-Aug-2014 15:45

Hi folks,

Thanks for the traceroutes. Have raised this with the networks team, and a ticket has been lodged to investigate and resolve the issue. Master ticket is T10509814.

Cheers,

- Nik

Product Manager @ PB Tech

Smartphones @ PB Tech | Headphones @ PB Tech

zaptor

745 posts

Ultimate Geek

#1108852 15-Aug-2014 10:03

NikT: Thanks for the traceroutes. Have raised this with the networks team, and a ticket has been lodged to investigate and resolve the issue. Master ticket is T10509814.

- Nik

Seems to be working now.

Cheers.